When we arrived was greeting at checkin. Went to room couldn’t get in door was not opening, had to go down to change key. Bed was cosy, enjoyed wide screen tv. The view from window was nothing but a rooftop. Pitched dark at night so we closed roller blind. There was a big chipped in the bath and I reported and engineered came up said nothing can be done. I went spoke to receptionist but they said they report it but nothing was done. Went downstairs to get deal Black Friday deal and it was a little hassle to do so. I was helped by the manager but going into pub grill they still requested a voucher even though the bar code was on my email.
They said the meal for two was only for one. the bar staff had to go get approval that it was a deal 2 for 1 so we both could have breakfast. They also charged full price each so I ended paying double price. I query this and yet to be refunded on the breakfast deal.
Overall it’s lovely to stay at village. It’s nice friendly atmosphere lots to do Swimming, sauna hot tub and gym. I enjoy Starbucks cafe and its really nice to stay at Village Hotel when there no problem to deal with.
joanne
joanne,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月2日
Priscilla
Priscilla,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月28日
Clean rooms and helpful staff
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月26日
Chris
Chris,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月20日
Andrew
Andrew,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月18日
Unusual experience
Staff were nice, was a mess up with my room already occupied, was upgraded but felt unsafe so double locked door so same didn’t happen to me. My room had a locked door to the next room therefore it was like I was in the room with them, drunken conversations way into the early hours and then very loud sex mid morning. Luckily had earplugs to actually sleep.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月18日
Nigel
Nigel,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月17日
Friendly staff
Excellent customer service. Comfortable room and good breakfast.
Nicola
Nicola,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月14日
PAUL
PAUL,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月6日
Cleanliness was fine, staff were a mixed bag, some really quite rude, others otherwise helpful, pool being shut was frustrating having paid extra to use it & no compensation being offered, one member of staff in particular was actively rude & without basic knowledge, the desire to automate everything & remove the personal touch meant this place suffered, also no biscuits in roo, coooome on brah
Cody
Cody,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月3日
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月2日
Good service and good quality food.
Lawrence
Lawrence,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月28日
AMAZING HOTEL.
Another fantastic stay at Village Hotel. The staff were super friendly and so helpful, especially Maria. She went above and beyond.
The facilities were amazing and the bed was also extremely comfortable. Good choice to have Starbucks, Leisure Centre and a bar/restaurant on your doorstep. I look forward to my next visit.
Simon
Simon,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月24日
Mark
Mark,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月24日
Rebecca
Rebecca,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月21日
Terence
Terence,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月17日
Tom
Tom,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月14日
Great gym facilities
We very much enjoyed our stay and especially enjoyed using the leisure facilities which are excellent. The room was very comfortable and well-equipped although the room service function didn’t work which was frustrating. Apart from that, it was a good stay with free weekend parking.
Marianne
Marianne,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月9日
Ben
Ben,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月8日
真實旅客
3 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月8日
Darren
Darren,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月8日
Great hotel, comfy bed
Great hotel, great rooms, comfy bed. Very close to the RNOH which we had an appointment at.
Miranda
Miranda,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月5日
Very good stay
The staff were very helpful on arrival, checking in was simple, the room was very good with lots of home comforts available (iron/kettle/ hair dryer), the food was lovely however slightly over priced I thought.
Car parking was only free with the club room, I think because of the price of things it should be free anyway.
The bar area is a nice place to sit down have some food and watch the TV, even had a cinema screening in front of one of them which I thought was cool. I'd definitely stay here again, I'd use the gym/swim next time though!