The location is good for people who are driving with easy parking.
The bad point is the room's lack of temperature control. The temperature is locked at 22 degrees, and I informed reception that they can't do anything about it. It is freezing cold inside the room.
Shih wei
Shih wei,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 27 日
James
James,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 27 日
Good Hotel, shame havd yo pay extra for Spa
Okay hotel, nice bed and good sleep. Would have neen better if didnt charge to use the spa facilities
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 24 日
David
David,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 22 日
Nice Hotel - poor service
Nice location poor service sums it up. Had no toilet roll in the room on arrival. Informed staff as we passed by and they said they would deal with straight away but two hours later still had nothing. Eventually brought something to room but no apology.
Staff not very knowledgeable and struggled to get orders right.
Think Village has great ideas, food is good and sport on TV's but need further training for staff.
Andrew Wyn
Andrew Wyn,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 21 日
Stephanie
Stephanie,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 15 日
Rose
Rose,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 8 日
RYUICHIRO
RYUICHIRO,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 7 日
Liam
Liam,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 2 日
Barry
Barry,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 1 日
Bring your own hairdryer
If you like to do any queries you have during your stay on webchat rather than a real person, then this is for you. Personally I rate customer service as a very important part of hospitality and this hotel is seriously lacking. Female travelling alone - late to breakfast after not getting hairdryer on two requests, only to be told no refund as i had booked on Hotels - will not stay at a Village Hotel again.
Jo
Jo,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 28 日
Ritesh
Ritesh,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 27 日
Issei
Issei,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 27 日
Pete
Pete,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 23 日
Sharon
Sharon,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 23 日
Could be much better
Not a bad hotel. Gym and pool very busy also kids are there so make sure you go after there timings have finished. Bar is good. Found prices for drinks and food quite expensive for the location. But in general was an ok stay.
Nitesh
Nitesh,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 21 日
We stopped here whilst attending a concert at Wembley area.
So we didnt spend much time in the room.
The bed its self was dirty, sick marks down both sides off the bed. Carpet dirty patches from the sick. Burnt holes in the carpet. Some kind of liquid spills down the walls. Shower was amazing but not clean.
Rebekha
Rebekha,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 19 日
Barry
Barry,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 14 日
Gillian
Gillian,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 14 日
Rimelig og bra
Trond
Trond,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 11 日
Mark
Mark,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 10 日
Gray
Gray,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 4 日
Always a very pleasant check in experience with this hotel. The staff are very kind and customer service is A1.
The location is a bit odd as in the middle of a trading estate.