La fenêtre de ma chambre ne fermait pas. Pas de rideaux. Propre mais pas nickel . Inde
Expedia has this hotel mixed-up with another hotel (Jyonti Mahal) around 1 km away. This means that you might book one but actually have a reservation at the other. In our case we booked Jyonti twice, enjoyed a nice stay but when we returned the second time, they didn't have our reservation. After two hours on the phone with Expedia, we worked out that our booking was at the Atlanta. Expedia really dropped the ball on this one and did very little to help us out.
Disappointing / horrible
That saying “you get what you pay for” is the perfect way to describe this hotel. I was very disappointed from the second I checked into my room. Felt more like a box, no windows, the room smelt terribly, the bathroom still had hair on the walls. There was no hair dryer and when one was provided i was told I needed to wait cause someone else was using it? How don’t they have enough for the entire property. When it was given to me, it was more like a toy than an actual hair dryer. There was no power to it. The AC unit, you cannot turn ON yourself you need to have the staff do it for you from downstairs. The phone in my room did not work either, so every issue I constantly had to go downstairs and speak to someone. From the the first night to my last I was constantly having people trying to come into my room and when I addressed the issue I was told from the staff that “the kids are only 14 years old” un acceptable and when I asked to change rooms I was told no. I was told by a few locals that the area of the hotel is not safe and why i booked here as a “tourist”. By the end of my stay I was so disturbed and inconvenienced that I decided to leave and book for another hotel! So, save your time and money and book elsewhere. I do not recommend this hotel.
The property was good and manager was also good.
Hotel was quite impressive built in rajasthani styles, ambience was very nice and food was ok.
But service slightly need to improve
Interesting old building but a bit tired. Great location for exploring some of the real Delhi. Take a evening walk in the local markets for some real bargins,
They picked us from the airport on time and the driver was very polite towards us. The check in process was completely smoothly. The stay was pleasent, rooms were neat and clean and service was top notch