Beautiful resort!! Rooms are very comfortable and food very good I love the variety of…
Customer service wasn't the best. Hard to get the operator for any room service. Rooms…
住宿表示有確實遵守Intertek Cristal (國際性第 3 方專業機構)等清潔與消毒措施。
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
Spa 設施每日開放。18 歲以下房客禁止進入 SPA 池。
住宿使用消毒劑進行清潔；經常接觸的位置會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
住宿在前一組旅客退房後，將等待至少 24 小時才會接待下一組旅客入住相同的房間，且旅客可以從建築外經由獨立走廊直接進入客房。
1 晚旅行, 2021年10月16日
The fact I only have 1500 characters to tell this is horrid. Check-in, horrible over an hour wait, attendants are rude, do not provide the information you need as far as how all inclusive works, what you need to do to leave such as where to take a Covid test, etc. the front desk never answered the phone once you are on the resort to get any clarifying information that was not available on the non-updated app. Bell hop were rude and hard to reach, when I left I had to bring two large suitcases down 3-flights of stairs because they don’t come up to get the luggage? Food was mediocre…was told to download and use the app, it didn’t allow you to check in nor was any of the information accurate. For instance the Indian restaurant was supposed to be open Sunday and Wednesday and this was not the case. My room was paid for and booked as ocean view I had far from an ocean view matter of fact I had a partial view of the beach and a large TREE!! Power went out multiple times a day and the wifi was not reliable. Room service took an hour or more and the food was cold when it got to you, I was brought stale chips (for nachos) and was told they would bring more…and hour later nothing, so 2 hours had passed! Alcohol choices were sub-par and no option to upgrade and pay on your own. It is a very old resort and it shows the floors were damaged along with countertops. The only thing maintained were the grounds. I would never recommend this resort to anyone, nor would I recommend Jamaica!
Shirley, 6 晚好友同遊, 2021年08月17日
Never stayed at a hotel that was ready to cater to any of my needs like this one… Everyone was extremely friendly.
3 晚浪漫之旅, 2021年07月20日
Service was poor and I don't think I got what I paid for. I was very disappointed with my trip. I did enjoy the food
4 晚家庭旅遊, 2021年07月19日
O’Bryant Brown made my entire vacation! What amazing service he provided throughout the resort ! Give that man a raise and a promotion
5 晚浪漫之旅, 2021年07月18日
Beautiful resort with an infinity pool anc beautiful beaches
4 晚家庭旅遊, 2021年07月16日
Omg God It Was Sooo Pretty Me And My Family Loved It We Didn’t Wanna Go Home Great Food To
5 晚家庭旅遊, 2021年07月15日
The beaches were decent
5 晚家庭旅遊, 2021年07月09日
Everything about this property was grand from the entrance to the front desk to my ocean view room. I definitely will stay at this resort hotel again!!!!
4 晚家庭旅遊, 2021年07月06日
the hotel was very nice. The only thing I can complain about was not have the restaurants open so that you could always eat. For example most of the sit down places didnt open till 5:30 or 6pm but the lunch places except the jerk huts and the sports bar all closed at 3 or earlier. So if you were out on an excursion/tour and arrived back at the hotel after lunch was over and before dinner was avial. you were just out of luck.
Tamara, 3 晚旅行, 2021年07月04日