I did not stay here because I neede my hotel in Salem, OR not Salem, VA
The beds are very hard. Not like our stay a few years ago. Found random items around and…
住宿表示有確實遵守Commitment to Clean (Choice)和SafeStay (美國飯店業協會)等清潔與消毒措施。
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
游泳池的開放時間為 08:00 至 22:00。
住宿使用消毒劑進行清潔；經常接觸的位置會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
住宿確認有配合Commitment to Clean (Choice)，加強清潔與消毒措施。
Everything was good except for the air conditioning. It wouldn't get cool enough because the fan was weak and would cut off too soon even with thermostat turned down on the lowest setting.
Jonathan, 2 晚家庭旅遊, 2021年06月02日
We chose the hotel for pool and jacuzzi which were not functioning. We were told a repair man would fix but it didn’t happen. Bed was very comfortable and helped make up for shortfalls Elevator was dirty. Hallways smelled like marijuana and bad smells.
1 晚旅行, 2021年05月25日
We had 2 room was able to check in to 1 @ 3 but not the other for an 1hr later . Had issues with the door numerous time . Was fixed . Toilet handle in room broken. Beside that it was a good stay .
Nancy, 2 晚家庭旅遊, 2021年05月21日
Was supposed to arrive Friday night but decided to come on the
Amber, 2 晚家庭旅遊, 2021年04月30日
Got to the hotel and there were bugs in the sink. Clerk did move me to another room. Apparently the hotel allows guest to travel with pets. When I was in the process of speaking with clerk about changing rooms, a guest checked in with a pet. She hadn’t mentioned that there was a pet when the reservation was made. She was not in one of the pet friendly rooms. I love animals but I do not want in a room that has pets. Have stayed in this hotel several times, but will not be staying there again. Hotel is not up to its usual standards. Parking lot was littered with sticks and tree brush. Snell in hotel was terrible. Carpet was torn snd stained.
Christine, 1 晚商務旅行, 2021年04月29日
The hotel can use some updating, but they have comfy beds. We only had to stay one night but was close to several fast food joints (always a plus when with kids). The pool and hot tub were a plus but could definitely use more lighting in that area. Other than that, the front desk clerk was friendly and helpful.
1 晚家庭旅遊, 2021年04月24日
The guy at the front desk had stayed an extra shift through the night because next guy didn’t show up. Shout out to him for giving us a great stay.
2 晚家庭旅遊, 2021年04月23日
Very nice and comfortable hotel. Great location for anything you’re doing around Salem/ Roanoke. I’ll definitely stay again.
Terry, 2 晚家庭旅遊, 2021年04月16日
No early check in. Arrived 45 minutes early, no front desk staff available. Housekeeping states that check-in was 3pm or later.
1 晚浪漫之旅, 2021年03月27日
Security lights in the back parking lot did not work. When I asked the clerk he said they came on around 9 pm. They never did. There was a pallet propped against a snack machine on the ground floor. The parking lot was very dirty, leaves were piled up next to the rear door. The room was clean, but stunk. Overall the property lacked care.
1 晚商務旅行, 2021年03月26日