Overall, a pretty average stay in an average room. The room and bathroom need some updating. There was a musty smell to the room and there appeared to be a water leak at some point as evidenced by watermarks on the wallpaper. The bathroom was odd... tub within the shower stall and an unusual setup with a rain shower head in addition to a detachable shower head/hose. The rooftop bar was nice for enjoying a cocktail and afforded us some spectacular views of the city.
monyca
monyca,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 14 日
Kerrie
Kerrie,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 12 日
Très bon service très bon hôtel
Timothée
Timothée,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 12 日
Steven
Steven,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 9 月 6 日
Kenzi bad service but good hotel.
The telephone in the room was not working so could not call room service had to go downstairs into reception three times to ask him to fix the phone to fix the fridge for some more glassware for the room. Every time I was promised, I would go back up to my room and then need to come down to Reception again.
I was sick and had no way of calling Reception to get any room service or any amenities to my room.
I have made a formal complaint at the hotel with Guest Relations.
The room quality is excellent and the hotel is in a good location but the service has dropped over the last 10 years since I’ve been staying at this hotel.
HAROON
HAROON,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 4 日
No WIFI
I am shocked with the WiFi not working in my last night and this spoiled all my entire stay in the hotel . This is not acceptable for such 5 star hotel not to have the WIFI SERVICE for 24 hours !!!!
ahmed
ahmed,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 25 日
Buen hotel en zona comercial de Casablanca
Hermoso hotel ubicado en una excelente zona de Casablanca.
Por lejos, la atención del personal ha sido la diferencia, especialmente los encargados de Conserjería que nos han dado excelentes recomendaciones y nos han ayudado en cada detalle que necesitamos.
Fernando
Fernando,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 23 日
Super Hotel et bien situé
Super séjour au Kenzi bien situé bel Hotel
je recommande
Vu sur Casa depuis notre chambre au 18ème étage
Hassan
Hassan,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 3 日
Kamaleddine
Kamaleddine,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 30 日
Emplacement top
Super séjour et bon service, cependant nous avions réservé pour 2 adultes et 2 enfants et rien n’était prêt pour les lits des enfants il a fallu attendre 1h30 avant que ce soit prêt