I waited at the front desk for 7 min w no one to be seen. Even the bartender looked for personnel. After 7 min 2 ppl showed up from outside. Confirming w them 10 min before the shuttle was supposed to leave that I don’t need a reservation for the shuttle, I waited for it then saw it leaving through the gate without stopping at the front. The building was great but staff and running of the place was totally unprofessional.
Doreen
1 晚家庭旅遊
10/10
Maria
1 晚旅行
10/10
Kurt
1 晚好友同遊
10/10
ashley
1 晚旅行
10/10
Melwin
1 晚旅行
10/10
Christopher
1 晚旅行
4/10
TV didn’t work, unable to connect to WiFi, room said it fit 5 but only had 2 beds,
真實旅客
1 晚家庭旅遊
10/10
Great stay. Clean room No pet charge. Great staff. Miss eine in the pantry was amazing nice and so Caring. She gets a 10
lashon
2 晚商務旅行
10/10
David
1 晚旅行
10/10
The woman at the front desk was exceptionally helpful.
Joanna
1 晚家庭旅遊
8/10
Vaughn
2 晚旅行
6/10
M Shawn
3 晚旅行
10/10
Cierra
1 晚旅行
4/10
Not a great Aloft. The hotel is very loud and it can be hard to sleep. There is no full restaurant on site so you have to go to other hotels nearby for a full meal. The parking is unnecessarily confusing.
真實旅客
2 晚旅行
10/10
Love Aloft no matter where I go.
Darrell
1 晚商務旅行
10/10
Trent
1 晚旅行
8/10
Needed some maintenance but it was clean and staff was nice.
Sarah
1 晚商務旅行
2/10
Stupid telephone was not answered after many many calls. Even hotels.com was not able to contact the hotel when I asked for assistance.
Odded
1 晚商務旅行
10/10
From check in to check out, staff was all very friendly. Rooms are very clean. Only issue is not serving food at bar, hopefully everyone can get trained in that covers bar shifts. Definitely will be my go-to hotel for all PHL visits!