Phantom Suites

Hotel with outdoor pool, near Playa del Carmen Main Beach

Choose dates to view prices

Where to?

Dates

December 2025

9

January 2026

Terrace/patio - Phantom Suites (Playa del Carmen)

Outdoor pool - Phantom Suites (Playa del Carmen)

Suite Doble | Private kitchen | Mini-fridge, microwave, stovetop, blender - Phantom Suites (Playa del Carmen)

Reception - Phantom Suites (Playa del Carmen)

Master Suite | Bathroom | Shower, towels - Phantom Suites (Playa del Carmen)

Ah Xok Suites is a haven near Mamitas Beach and Playa del Carmen Main Beach, offering an outdoor pool, in-room WiFi, and luggage storage. Unwind with local meal delivery service or seek assistance from the helpful staff at the 24-hour front desk.

VIP Access

Wonderful

Popular amenities

24/7 front desk
Pool
Non-smoking
Free WiFi

Main amenities (6)

Near the beach
Outdoor pool
Breakfast available
24-hour front desk
Luggage storage
Tour/ticket assistance

For families (6)

Kitchen
Blackout drapes/curtains
Elevator
Flat-panel TV
Outdoor swimming pools
Mini-fridge

$110 nightly

Dec 10 - Dec 11

Total with taxes and fees

Room options

Check availability for these dates

Tonight

Dec 9 - Dec 10

Tomorrow

Dec 10 - Dec 11

All rooms

1 bed

2 beds

Showing 3 of 3 rooms

Suite King

Exceptional

Highlights

Soundproofed

Kitchen

Mini-fridge

Flat-screen TV

Blackout drapes/curtains

Private bathroom

Microwave

Griddle

Sleeps 2
1 King Bed

Master Suite

Exceptional

Highlights

Soundproofed

Kitchen

Mini-fridge

Flat-screen TV

Blackout drapes/curtains

Private bathroom

Microwave

Griddle

Sleeps 3
1 King Bed and 1 Large Twin Sofa Bed

Suite Doble

Exceptional

Highlights

Soundproofed

Kitchen

Mini-fridge

Flat-screen TV

Blackout drapes/curtains

Private bathroom

Microwave

Griddle

Sleeps 4
2 Double Beds

Similar properties

Pool
Kitchen
Parking available
Free WiFi

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About the neighborhood

Calle 44 entre 5A Avenida y 1A Avenida, Zazil-ha, Playa del Carmen, QROO, 77720

What's nearby

Mamitas Beach - 6 min walk - 0.6 km
Mario Villanueva Stadium Madrid - 6 min walk - 0.6 km
Playa del Carmen Main Beach - 8 min walk - 0.7 km
Quinta Avenida - 8 min walk - 0.7 km
Quinta Alegría Shopping Mall - 13 min walk - 1.1 km

Getting around

Cancun Intl. Airport (CUN) - 48 min drive
Tulum Intl. Airport (TQO) - 98 min drive
Cozumel Intl. Airport (CZM) - 12.3 miles/19.8 km

Restaurants

‪Pizza Italia - ‬1 min walk
‪Colectivo Mexicano Cervecero - ‬1 min walk
‪Que Huevos - ‬1 min walk
‪Roma Spaghetti - ‬1 min walk
‪El Arabe - ‬2 min walk

About this property

Phantom Suites

Phantom Suites offers a great location, putting you within just a 10-minute walk of Mamitas Beach and Playa del Carmen Main Beach. Guests can enjoy the outdoor pool, and scuba diving and snorkeling are nearby. Also, Quinta Avenida and Playa del Carmen Maritime Terminal are just a 5-minute drive away. Fellow travelers love the helpful staff.

At a glance

Hotel size

- 19 rooms
- Arranged over 3 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: anytime
- Minimum check-in age: 18
- Check-out time is noon

Special check-in instructions

- Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Pets

- No pets or service animals allowed

Internet

- Free WiFi in public areas
- Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

- No onsite parking

Other information

- Smoke-free property

Property amenities

Food and drink

Full breakfast (surcharge) each morning 7:00 AM–11:30 AM

What to do

Beach nearby
Cave exploring nearby
Motor boating nearby
Scuba diving nearby

Services

24-hour front desk
Tour/ticket assistance
Luggage storage

Facilities

Built in 2021
Mosquito nets
An outdoor pool

Accessibility

Elevator
Handrails in stairways
Closed captioned TV
Well-lit path to entrance

Room amenities

Be entertained

Flat-screen television

Home comfort

Iron/ironing board (on request)
Window screens

Sleep well

Blackout drapes/curtains
Soundproofed rooms

What to enjoy

In-room massage

Freshen up

Shower only
Towels

Stay connected

Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

Meal delivery service
Mini-fridge
Microwave
Kitchen
Stovetop
Griddle
Cookware, dishes, and utensils
Blender

More

In-room safe
Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

A tax is imposed by the city: MXN 50.91 per accommodation, per night

Optional extras

Full breakfast is offered for an extra charge of approximately MXN 150 for adults and MXN 150 for children

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Ah Xok Suites

Phantom Suites Hotel

Phantom Suites Playa del Carmen

Phantom Suites Hotel Playa del Carmen

Frequently asked questions

Does Phantom Suites offer free cancellation for a full refund?

Yes, Phantom Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Phantom Suites?

Yes, there's an outdoor pool.

Are pets allowed at Phantom Suites?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Phantom Suites?

Sorry, there's no onsite parking at Phantom Suites.

What are the check-in and check-out times at Phantom Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Phantom Suites?

No, this hotel doesn't have a casino, but Riviera Gran Casino (2-min drive) is nearby.

What is there to do at Phantom Suites and nearby?

Have fun with nearby activities like boat tours, fishing, and power boating. Additional recreation nearby includes spelunking. Phantom Suites also has an outdoor pool.

Does Phantom Suites have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a blender, a griddle, and cookware.

What's the area around Phantom Suites like?

Phantom Suites is located near Mamitas Beach in Zazil-ha, a short 7-minute walk from Quinta Avenida and 8 minutes' walk from Playa del Carmen Main Beach.