Terrible customer service. Too expensive for lack of comfort.
Was terrible charged my card then wouldn’t give us our room been in contact with…
住宿表示有確實遵守Clean Promise (洲際飯店集團)和Ecolab (國際第 3 方專業機構)等清潔與消毒措施。
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
住宿使用消毒劑進行清潔；經常接觸的位置會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
住宿確認有配合Clean Promise (洲際飯店集團)，加強清潔與消毒措施。
住宿確認有遵守Ecolab (國際第 3 方專業機構)等清潔與消毒措施。
此住宿為性別友善 (LGBTQ 友善) 住宿，歡迎多元性別族群入住。
Booked room & within 5 min got a call from Hotel that we had booked a room that was not big enough for our party. I was told I had to cancel & rebook a suite to accommodate my family. I told her I did book a suite with enough beds for everyone. Why would I book a room that only had one bed for a group of six! She looked at computer & said oh my computer was glitching or something & said you did book a suite. She just said ok bye have a nice day. I said hold on is everything ok with room because my family is on there way. She said yes & just hung up. It left us uneasy to show up but we did because it was late & we didn’t want waste time finding another hotel. When we checked in luckily everything went fine. However, the room smelled horrible. It was a musty wet towel smell that was coming from the AC. We were to tired to complain but, they need to replace their filters on the AC rooms because it’s a horrible smell. The beds were uncomfortable too. Keys didn’t work on outside side doors & they had one little elevator for each side. Found ourselves having to wait in a line to go back up to our room. It was ok for the night we had to stay but wouldn’t stay again.
1 晚家庭旅遊, 2021年07月24日
It was great stay, only thing when checking out, paid cash, but you still used my credit card for the room and put it on funds on hold for 5 days. I don’t think the hold should have been for that long. Even me calling your hotel back. It didn’t help.
Maria, 1 晚旅行, 2021年07月02日
1 晚家庭旅遊, 2021年06月05日
The staff was very professional and friendly
Oswaldo, 4 晚家庭旅遊, 2021年05月24日
The staff was wonderful, property was nice, clean. However, not at all pleased with my room. There were bugs in the bathroom, not sure if they were anywhere else in the room. Didn’t say anything, I noticed it the day I was leaving. Big down side!
3 晚旅行, 2021年05月24日
Clean and tidy, great room for the price
1 晚浪漫之旅, 2021年05月22日
Close to shopping and dinning
1 晚家庭旅遊, 2021年05月15日
When I arrive the proces was fast. The receptionist just hand me keys and walked away. He was too busy talking to a female. He didn't even bother me to tell me where the Elevator was at.Until i came and ask, because i couldn't find it.
1 晚浪漫之旅, 2021年05月12日
Francisco, 1 晚家庭旅遊, 2021年05月06日
Beds were comfy, but sheets had weird black stains on them. Rooms were dusty and so was the rug. We kept sneezing in that room. Hair was left over on the bathroom floor. I feel like all our recent stays at hotels, the housekeeping has been lazy or rushed.
1 晚浪漫之旅, 2021年04月24日