The toilet didn’t flush and the shower constantly dripping
Stacia
1 晚旅行
4/10
The bathroom was dirty. Had hair on sink and bathtub, back of door looked like somebody was scratching to get out of the door. Tons of dust on top of microwave/ counter and the floor was sticky in the entrance way. Also booked for a 4 people and only had 2 regular soze bath towels.
Krista
2 晚家庭旅遊
4/10
Chelsea
2 晚家庭旅遊
10/10
Amy
1 晚旅行
6/10
We stayed at this hotel because of its proximity to the children's hospital where my daughter had day knee surgery. It was in a great location and close to many restaurants and shopping centers. We happened to be there when a massive thunderstorm came through and caused our window to leak. The managment quickly moved us to a different room, and floor since my daughter had knee surgery and we were not sure if the power was going to stay on. They even helped us move and I so appreciated it. But the hotel is undergoing renovations and the rooms were not quite finished. Nor did we have internet that was fast enough to stream NETFLIX or to play video games (my daughter had brought her console since we knew were were going to be in the room all day after her surgery) That was very frustrating. The pool wasn't available yet either so if it had been a sunny day we couldn't have gone out to lay out and chill. So thus the mixed feelings. It will be great when the renovations are done, just be aware.
Kaylenn
2 晚家庭旅遊
6/10
We stayed for a sports tournament for my daughter. The hotel is remodeling so it looks a mess at the moment in the hallways but once in the room it was okay. The beds were comfy and the bathrooms were okay. Rooms have microwave and fridge. It was okay for a one night stay. The area was safe and had a lot of shopping centers and restaurants near it.
真實旅客
1 晚家庭旅遊
2/10
Gabriela
1 晚旅行
4/10
Trinity
1 晚旅行
6/10
The property is under construction and kind of shabby. I waited 10 minutes for someone to show up to the front desk check in at 5 in the afternoon. The room was ok. Nothing special. The rate I got reflected the condition of the property. Very cheap in a not cheap area.
真實旅客
1 晚商務旅行
6/10
Erica
1 晚旅行
4/10
Maria
1 晚商務旅行
8/10
Joshua
3 晚旅行
10/10
Mizrraim Jesus
1 晚商務旅行
4/10
Room was in poor condition. Roof leaks and bad repair work shown on ceiling and throughout room. Chair was stained/dirty. Window had gaps letting breeze in through air unit. Restroom lighting was terrible. Fan did not work. No covered parking during hail storm. We will not be returning. Raised room concerns twice to staff. They did nothing and were not surprised. Housekeeping missed room trash bins and coffee replacement. Skip this place. So many other options in Frisco.
David
2 晚旅行
10/10
Catherine
2 晚家庭旅遊
6/10
Hotel is under renovations but was not in the best shape but was fine for what we needed. Was not impressed with someone trying to enter our room at 12:15 at night, they stated the front desk assigned them to the room. Thank god we had the latch done so they couldn’t come all the way in. Then at 12:20 the front desk called our room and woke the entire room up.
Savannah
1 晚家庭旅遊
6/10
The property is going through a MUCH neede refurbishment. The parking lot had piles of broken concrete in the main thru-way which weren't marked with any caution ir warning cones, signs or other.
At check-in, no one was at the desk. I rang the bell and someone came from the storage room, was on a phone and said he wouf be a moment. It was almost ten minutes. The lobby and halways had an odd, chemical odor. My room was clean. The paint however was sloppy at best. Obviously this room had NOT been refreshed, yet. The carpet was worn. The bath had missing caulk. Everything looked old and worn out. The beds were ok. The complimentary breakfast was ok as well. Nothing to get excited about. I should have paid a little more for a place not undergoing construction.
Robert
2 晚家庭旅遊
4/10
Shower leaked all night faucet wouldn’t turn off
Room was cleanish
真實旅客
3 晚商務旅行
10/10
Frank
1 晚商務旅行
2/10
Mandy
1 晚家庭旅遊
10/10
Janette
3 晚旅行
2/10
Elevator stopped while we were in it lights went out, lasted about a minute long enough for us to get off and not get back on ,room was nasty,sheets were stained tub was stained,and carpet. Went down for coffee at about 6:00 guy at front desk said wouldn't have any ready till 7 so went back at 7 got coffee aadded milk milk was bad got plain coffee and left the place is really ruined down