Was sent into a room that had someone else was already staying in. Received a new room without a king bed and air conditioning didn't work. Arguments in hallways at night, very loud. Front desk was very apologetic and kind.
Alexandrea
Alexandrea,3 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 2 日
This is not like staying at home; see ads.
Melanie
Melanie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 25 日
Amazing is the new service
Awesome room. Amazing environment and stunning service. The finest place to be.
Albert
Albert,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 23 日
Davinder
Davinder,7 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 19 日
Not clean
We came in late. We walked in the first room, and it smelt so bad. It was like cat’s pee. Hubby found a roach in the bathroom. We walked out to ask for another room. The second room was a little better with no bad smell. Then we found hairs on the bedsheets. We left at 7am.
Chi
Chi,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 15 日
COCKROACHES
Absolutely DISGUSTED first room we were given had toe nails all over the floor, i went down and talked to someone they put us in another room that had dog hair everywhere, And then my child and i woke up at about 12am with what i thought was bedbugs crawling all over us. I woke my daughter up and went down to the office and had the lady come up with me. She informed me they were BABY COCKROACHES! She offered us a room downstairs i declined and we had to leave and go find another room.
Lexis
Lexis,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 13 日
Review
Floor was sticky and smelled nasty
Jacinda
Jacinda,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 26 日
Great area. Pam was excellent at the front desk.
真實旅客
8 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 16 日
Nina, the General Manager, is exceptional. She shows up attentive, and obviously takes ownership of her job and position.
The room itself was clean. The hallways were tired and worn with a distasteful smell.
Dolly
Dolly,3 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 11 日
The hotel room was fine. They advertise it a grab and go breakfast. There was no food on all three mornings of my stay. I went earlier each day and the staff was not helpful in this regard. I would not stay there again as this should never happen when they offer breakfast. Two of the mornings they didn’t even have coffee.
Frederic
Frederic,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 9 日
We contacted hotels and they were able to help us cancel and