The best resort hotel I've even been in Japan. Perhaps it was during the X'mas holiday, there were additional arrangement by the hotels to give fun to customers such as X'mas eve lottery. Every customers especially kids enjoyed a lot. There were lots of free snakes and drinks inside the resort.
Four different style private onsens for free with prior booking. There is also bottles of coffee milk available outside the public onsen for free.
On the other hand, all the staffs were very nice and helpful, they are all highly appreciated. When you checked out, the hotel gave us a souvenir too. It's so surprising.
"Sierra Resort Hakuba" is excellent hotel!!
Quick replied my questions before I come to hotel and the answers they told me are clearly correct as I believed that they check very deeply before reply to me.
We stayed there two days and found all their staffs are very nice and helpful! They always keep smile on face and they are very patient in suggesting where we should go/don't go to sightseeing/dinner/play/visit etc...!!
The room is clean, big and comfortable!
Thier Onsen have 3 only but you can truly relax as that place is very quiet surroundings.
And we got their lovely gifts when we check in and check out!
This hotel is our first priority choice when our next trip at Hakuba!
Pui Hung
8/10
真實旅客
2 晚旅行
10/10
The resort was first class. We loved the Onsen which they had both private and public. They had no restrictions on Tattoos. The breakfast was great and we saved a lot of money on dinners since they had free wine, soups, miso, udon, etc every afternoon.
Mazen
5 晚旅行
10/10
Amazing property, onsen, happy hour. Shuttle service however could have more times, frequency, or on demand service.