Staff was always very friendly and everyone was willing to assist and help when needed.
Dakota Tori
Dakota Tori,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 3 日
Margaret
Margaret,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 1 日
Fabulous resort all around.
Jaime
Jaime,5 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 31 日
ALEXANDER
ALEXANDER,7 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 5 月 31 日
Very disappointed with hotel staff, it was a chain of events that had occurred. To keep things nice and simple, the resort is beautiful. However, the staffing accommodations were not great. I was unable to hear back about transportation from the airport to the resort in a timely manner. So I went on with local transportation (whom ripped us off) at the airport. To begin, the photos of the diamond suite are representing an onyx suite, best updated photos are not on Expedia but rather their actual website. I requested a room that represents the photos from Expedia, they had to downgrade me to an onyx suite. Once the downgrade was done, there was WiFi outage in the room for 24 hours. Expedia’s bio does not mention the emphasis of a dress code on their description. While on the resort, I actually got escorted out of a restaurant (first time in my life) for being too underdressed, while on vacation (that’s after the manager informed us since we weren’t notified of the dress code we are an exception to the policy) the chain of events really did not make this a great vacation. I was very upset of this stay & will not be coming back. The resort itself is beautiful and they had wonderful activities. I just simply cannot believe the chain of events that had occurred. I will have these charges disputed as this felt more like a mission rather than a vacation.
Mohommed
Mohommed,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 31 日
Everything about the Valentin Imperial was excellent. The hotel itself is beautiful with amazing plant and animal life to enjoy. The staff were all very kind and courteous, and service was top-notch. We loved trying all of the different cuisines at each restaurant, all which were amazing! The pool, shows, and activities were very enjoyable. I would highly recommend anyone stay here who is looking for a beautiful inclusive resort in Mexico.
Chelsey
Chelsey,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 30 日
Ryan
Ryan,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 29 日
Oleg
Oleg,6 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 29 日
Adam Michael
Adam Michael,5 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 27 日
Wendellyn
Wendellyn,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 26 日
Jeffrey
Jeffrey,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 26 日
Zak
Zak,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 26 日
真實旅客
4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 25 日
Was a beautiful place.
Carlos
Carlos,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 25 日
Ervis
Ervis,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 25 日
Beautiful pools, fun entertainment, and delicious food. This was our third stay here, we will most definitely be back again.
Nicole
Nicole,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 25 日
Absolutely beautiful resort. The jungle atmosphere is unmatched and meticulously maintained. The Golden Suite rooms are 10 out of 10. Perfection.
Rick
Rick,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 23 日
Elizabeth
Elizabeth,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 23 日
Anna
Anna,8 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 22 日
We have been to Valentin Imperial Riviera several times and love the atmosphere. The service is great the food is very good and the accommodations are very nice. We love the pool and the lush greenery of the resort. I prefer the end of October due to the temperature of the pool.
Kathe
Kathe,6 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 22 日
Upgraded to a swim up room. Desk clerk said that was rare but was able to because of low occupancy. Due to Expedia booking we also got a late checkout and were able to make reservations at the restaurants