Room is smelly & aircon is not cold.
No tissue box nor body wash in bathroom. We were given 1 soap bar & 2 small shampoo packets.
The room has ants around study table & bathroom.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 27 日
Staqualan
Staqualan,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 22 日
Worst I have ever been treated by a hotel ever!
When I went to check in they swiped my card then told me about $450 in fees they were going to charge me for the stay! A large deposit for myself then $150 a day for my pets. None of which was advertised on their listing with you! I chose not the pay these fees and told them I wasn’t going to stay there for all those fees and they refused to reimburse me for the room charge for 2 nights that was less than all the fees! Their manager stated that they would possibly reimburse in 3-5 working days but I have yet to get the funds. I bought insurance for this stay as well.
Jaye
Jaye,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 7 日
Kaushik
Kaushik,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 15 日
Tyra
Tyra,4 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 14 日
Elevator is not working and it smells like weed on the hallway but overall its ok
Dexter
Dexter,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 10 日
Cold showers
Nice property. However shower would not get hot. Luke warm at best.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 5 日
Super friendly staff
Katie
Katie,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 1 日
elevator was broken our entire stay
Maya
Maya,3 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 1 日
Brianna
Brianna,2 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 30 日
Terrible exp!
From beginning to end, the stay was disappointing. I booked 2 rooms for my family with a child, and here’s what happened:
1. One room was fine, but the second had no AC. We were moved to a smaller room, not what I paid for.
2. Two lights were broken, making the room very dark.
3. Bathroom door was nearly falling off—unsafe for kids.
4. Toilet was broken. I had to fix it temporarily myself.
5. Room key stopped working after 24 hours—had to rekey.
6. Ice machine was out of service.
7. Shampoo and shower gel came in a tiny plastic bag—very minimal.
8. Elevator broke on checkout day—only one in the hotel. We had to carry all luggage from the 3rd floor by stairs.
9. Staff response was simply: “Unfortunately.”
Lam
Lam,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 29 日
Whitley
Whitley,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 28 日
don’t waste your money
where do I start??
1. our room was missing a smoke detector (safety concern)
2. the water that came out of our sink was boiling hot - had to wash my face/brush my teeth in the tub (safety concern #2)
3. breakfast was not included as advertised
that was in the first room so then we got switched to another room but till not good..
4. the shower rod was coming off the wall!
5. the shower head was dirty and moldy!