The day we arrived, There was a drug deal going down in the parking lot, when we entered the parking lot. There was a woman checking in who was short to pay.The hotel clerk made her go find money to check in, she was paying cash. The front desk had bullet proof glass covering the front desk, it was damaged. There was a homeless person panhandling in the parking lot. We came from St. Louis, MO. for the weekend on business. Tried to cancel, the hotel would not cancel and charged me for the room anyway. The hotel blamed Expedia. Expedia blamed the hotel. Both stating the other had to cancel. When Expedia called the hotel, the front desk clerk hung up. I was in the lobby watching. I would highly recommend that you keep searching, if you are in need of a room.