Delusione per camera superior : molto grande con due letti king size ma ..senza finestre. Nonostante le ns. dimostranze (non era indicato sulle informazioni ) non c'e' stata alcuna apertura da parte del personale dell'hotel,
se non su pagamento di differenza . Colazione varia per piatti salati, molto scarsa per i dolci.
Vanna
Expedia 真實旅客評語
6/10 不錯哦
2014年12月6日
Convenient hotel
Hotel was ok. Closs from a metro station and right next to a bank for exchange. The staff was nice but limited with the English. The bad thing was the slow internet and no international calls from the room. Nice breakfast buffet.
darvy
Expedia 真實旅客評語
8/10 非常好
2014年12月4日
Just so so
Just so so
WOO SEOK
Hotels.com 真實旅客評語
6/10 不錯哦
2014年12月1日
Not bad for the price but wouldn't stay again
The front desk staff was very unfriendly. She didn't acknowledge us when we came to check in.
Also, spoke very limited English.
The hotel room was spacious, but had a bad smell - I had to leave the windows open to air out the room for several hours.
There were fingerprints on my bathroom door, there was small trash in my shower, and I found some stains and hair on my sheets.
It wasn't bad considering the price, but I wouldn't stay here again.
真實旅客
Hotels.com 真實旅客評語
8/10 非常好
2014年11月25日
가격대비 좋아요.
대체로 만족했어요. 시설 아침식사 괜찮았구요. 객실이 좀 건조하고 눈에보인 먼지는 없지만 객실에 공기가 그리 좋지 않았어요. 지하철이 가까워서 이동하기 편리해요.
The hotel is simple, clean and very conveniently located. The breakfast buffet was very good. It is ideal for short trips to Shanghai.
Lucie
Hotels.com 真實旅客評語
2/10 不太好
2014年10月29日
Terrible experience with front desk staff
Got in at 11 pm from a long day and requested a room as I had completed my reservation through Hotels.com. The front desk staff mentioned she could not locate my reservation. I asked that she should perhaps contact Hotels.com and clarify as the room was confirmed and paid--I showed her the email on my mobile. She did not proceed to contact Hotels.com and suggested I do that myself. She mentioned there was nothing she could do and did not offer a room. After about an hour of back and forth, she finally offered a smoking room as there were no non-smoking rooms available anymore (I had booked a non-smoking room).
In the morning the next day, I contacted the front desk and they mentioned they were finally able to locate my reservation. At no time did the hotel offer an apology or any other compensation for the 1 h argument I had to go through in order to obtain a room I had paid for, or to alleviate the fact that I was put in a smoking room instead of a non-smoking room.
Front desk staff cannot communicate in English. Hotel is OK, but not clean. The carpet is in serious need of replacing (stains everywhere) and the room/hotel smelled strongly of smoke.
Would not stay here again.