Hotel is lovely but food prices are EXHORBITANT!
Very unprepared to welcome tourists back. Unfriendly staff, delayed checkin, bored…
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
Spa 設施每日開放。16 歲以下兒童必須有成人陪同方可進入 SPA 池。
16 歲以下兒童必須有成人陪同方可進入 SPA 池。
住宿使用消毒劑進行清潔；經常有人接觸的表面會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
My daughters and I had a wonderful time. The hotel and staff were excellent. We even added a day on to our stay. We will definitely return.
Jeanne, 4 晚家庭旅遊, 2021年05月16日
Absolutely amazing experience!!!!! I cannot wait to go again!!!!
Brittany, 1 晚旅行, 2021年05月14日
The hotel was beautiful and staff was amazing however literally everything is closed still. Many shops in their marina village closed. Waterpark, half of it is closed one day then half is open the next. My skin is raw on my hands because they force you to sanitize before you enter any room or any service from them and I'm allergic to many sanitizers. My ocean view room was nothing but a giant palm tree which was still pretty but it sucks paying extra for a view you didn't get lol. The hot water in the shower was piping hot or freezing cold and lights flickered on and off in the toilet part. Put over 1k hold on my card as well "for food" when we spent only $400 and I would've rather use my card as needed. Would've done the meal passes but of course they don't run those for a few weeks. Also no shuttle to pick you up from airport like I was told but we did find one which they wouldn't let them take us to the door so we had to carry all our stuff a quarter mile outside in the rain to get to our hotel. Their ferries are also closed. Not as good of experience as I hoped for spending 5 grand...but locals are so nice and its beautiful!
Brittney, 5 晚旅行, 2021年05月03日
This was our second year back. Very disappointed with the staff. The entire time we kept noticing how miserable the staff acted. They would mumble, not make eye contact. They were rude when you asked questions. They looked like they hated being their and it gave off a very negative response especially how much money we spent to be there. Really would not come back after that.
4 晚浪漫之旅, 2021年03月18日
We had a great time during a really bad time due to the pandemic. But things were getting better so we gave it a try and we felt very safe and happy.
4 晚家庭旅遊, 2021年03月06日
I have been here before wonderful property safe & beautiful but it is very expensive to be in the Caribbean so be prepared for $15 drinks $100 burger lunches & $400 dinners for two we stared eating in downtown
3 晚浪漫之旅, 2021年03月02日
Excellent views and rooms. Very relaxing.......Highly recommended
2 晚浪漫之旅, 2021年02月26日
Terrible food, good hotel rooms and pools
2 晚好友同遊, 2021年02月20日
Great hotel and service, except for the raw chicken I was served at Olives restaurant. Hotel rooms A+ but the food really needs to be fixed.
5 晚商務旅行, 2021年02月15日
Staff at exclusive cove pool totally failed to protect my chair and my personal belongings. Alkowed me to be assaulted. The room toilet was broken the entire visit even though fixed it 3 times. Light switch covers were missing and broken and tv did not work. Most slides were closed. Really dissapointing
1 晚浪漫之旅, 2021年02月12日