Nice to stay for one night
walking into our room, we notice the pool seemed cloudy. We walk into our room and it was…
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
可安排提早入住，但需額外支付 USD30 (視供應情況而定)
可安排延遲退房，但需額外支付 USD30 (視供應情況而定)
僅限在住宿內的指定吸煙房和/或吸煙區吸煙。若違反這項政策，此住宿會收取 USD250 的損壞賠償費。
住宿使用消毒劑進行清潔；經常有人接觸的表面會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
The check in host was very friendly but the cleanliness of the hotel was very disturbing . Around the corner of my room there were approximately 6 bags of trash that was left from one day to the next. The pool area was disgusting . Cushions that were very dirty , tables with grime that haven’t been cleaned, trash all over the floor, & the jacuzzi looked like it hadn’t been cleaned for days. The room was cozy and appeared to be cleaned but didn’t smell clean. It smelled like a mildew & luckily I had my traveling Lysol. I know many businesses are hurting and working on getting back to normal by ensuring they have enough staff but regardless they need to stay on top of being clean.
Laura, 1 晚旅行, 2021年06月05日
I was in charge of this trip with some friends to Palm Springs for Memorial Day weekend. On my search for the perfect hotel near downtown I realized it was going to be really hard to find a nice hotel with the right location at a great price especially cause we needed 3 rooms for 8 people!! I found this hotel called “infusion” and the location was not that bad only 6 min away by car from downtown and the price was just right (taking in consideration it was the holiday weekend on a popular town getting out of this pandemic) This review is to thank all hard working people at this hotel. The infusion is not a 5 star hotel but was renovated recently and is ok for what are you paying for. Since we arrived we encountered a few problems starting with our bed sheets in two of the rooms and also we could not get towels for the pool (apparently hotel guests took them all on the busiest day and most of them were never returned. I want to emphasize that everyone at front desk (Jennifer Gomez and a guy working the morning shift) and housekeeping (super sweet lady “forgot her name”but working by herself doing all rooms from the first floor) did an amazing job to solve these issues and my group of friends and I really appreciated. We’ll definitely come back to this hotel in the future. Really good hard working individuals working there!!!
agustin, 2 晚好友同遊, 2021年05月30日
The room could have been a bit more taken care of since the door seemed like someone had broken their way in and the door did not shut properly. Pool towels were in short supply and not available for a couple of hours on arrival. This is my 4th stay here and it has gone down hill since. If compared I would say this is like staying at a bit more like a Motel 6.
Hector J, 2 晚好友同遊, 2021年05月29日
The Infusion in one word: Disappointing! We were excited for a quick romantic getaway to relax and use the pool/spa. The pictures on Hotels.com showed a very inviting, fun pool area. The room itself had been updated recently and was ok. Problem #1: The room A/C was blowing cold air, but the air didn't seem to disperse throughout the room. We spent the night tossing and turning due to the room feeling warm. Problem #2: We decided to check out the pool in the morning. We figure there would be pool towels available...we thought wrong. We were told by the front desk that they had a "crazy weekend" and were out of towels! Never in my life have I stayed at any hotel that was out of towels, not even a Days Inn! So we managed to find a bath mat and 1 bath towel from the maid. Upon arriving at the pool, we noticed dirt and debris in the pool. The night before had been a bit of a windstorm. There were NO chair cushions to be found, except a lone one laying on the ground, stained. We were told they were "all being cleaned". The umbrellas were falling over and literally falling apart. The chairs were uncomfortable wooden chairs. Who has wooden chairs at a pool?! The place looked like the aftermath of a wild frat party. NEVER again will we stay at the Infusion. This place needs some serious management overhaul. Don't be fooled by the nice pictures!
Andrea, 1 晚旅行, 2021年05月16日
Nice little place - interior tastefully renovated. Rooms clean and spacious. Outside could do with a bit TLC, but it appears that it was done intentionally like this. Overall cute little place - super convenient for downtown and a great breakfast place just over the road!
Thomas, 1 晚旅行, 2021年05月01日
Great night, clean room, staff were very nice.
1 晚旅行, 2021年04月29日
Infusion is a really nice renovated resort in Palm Springs north of downtown. The pool area is fun and modern and the rooms are rustic and cute. The towel supply in the room could be better, we only received one washcloth for two people. The floor isn’t clean evident by our black feet from walking around. You can find slightly nicer and cleaner resort style hotels in Palm Springs, but Infusion is okay if you are in a pickle.
Joseph, 1 晚家庭旅遊, 2021年04月24日
It was so comfortable and kid friendly as well.
Jacqueline, 2 晚好友同遊, 2021年04月16日
The service was great but beds were not so comfy and Tub needed fixing
Jocelyn, 1 晚旅行, 2021年04月14日
The ladies at the front desk (we were all masked, wish I knew their names) were fantastically friendly and helpful. This is a great place. Reasonable, immaculate, and right on the edge of town! Only one night, but I will be back to talk about the pool, etc! Oh, and walking distance to the best restaurants in Palm Springs!
Frank, 1 晚商務旅行, 2021年04月14日