Fue una muy mala experiencia. Nos movieron de habitación 2 veces porque los aires acondicionados no sirven. Reportamos más de una vez que no nos habían puesto nada en el frigobar y nos ignoraron. No sirven los elevadores y los pocos que funcionan no tienen aire acondicionado y es un tormento, sientes que te asfixias.
Vimos varias áreas del hotel deterioradas por falta de mantenimiento y eso que pagamos por un upgrade de habitación! definitivamente no lo recomiendo y no volvería.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 20 日
Amazing
We had an amazing time at Seadust! Our children absolutely loved it!
paola
paola,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 28 日
Hotel is kind like old, bit the bad side is the maintenance is not that ggo
JUAN
JUAN,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 23 日
Nesthor Fredy
Nesthor Fredy,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 18 日
buena experencia en general todo muy bien
cindy alaska
cindy alaska,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 10 日
Good one
Good resort in Cancun
Sabyasachi
Sabyasachi,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 10 日
The moment I check in to the resort Abner the front desk person. Comfort us and we’ll come to the happiness. My daughter sweet 16 birthday that’s why we went to the Cancun. I arrange everything before but “Abner the front desk person” was on touch via email and arrange everything. I am so glad that I had choose seadust resort for my daughter birthday. Once again thank you so much Abner for helping us and make it memorable trip for us
Nancy
Nancy,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 24 日
Todo muy bien
Jacob
Jacob,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 23 日
Everyone went above and beyond and was extremely nice. The staff made the stay more memorable. I would love to come back
Fenet
Fenet,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 23 日
Norline
Norline,5 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 22 日
Is the worst’s experience ever. Don’t trust In pictures you see the room have amazing look but Seriously need update, besides that the people very rude especially the front desk guy name Daniel he’s very rude. So if you want relax or you don’t travel with kids this not for you also the clearness is bad. I went to many times to the restaurant’s restroom and never have had soap was bad .not recommended for the money you pay
Ana
Ana,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 21 日
Kristen Renee
Kristen Renee,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 21 日
Pues el único personal que fue un poco lento fue el de recepción al momento del check in
Levi
Levi,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 21 日
The food and drink options for the most part was great! And waiting time was minimal. One of Our favorite part was the daily house cleaning and restocking of our mini fridge. Only complaint was wait time for elevators, limited air conditioning in public areas in door and our room was not as cold as we would've liked but we are from wisconsin, so we like the cold! Lol overall everything was Great and we will consider coming back. Thanks for a memorable time! Traveled with 5 kids and they loved the infinity pool, water park, play rooms and theater shows!
Cindy
Cindy,5 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 20 日
On the day of checking the room we were assigned was dirty we ask for the room to be cleaned they cleaned it but sparingly, food was cold all the time at the buffet and there blatant racism showed like we did not pay like every other guest
Kayla Ann Latoya
Kayla Ann Latoya,3 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 20 日
Room not ready at check-in time. Lobby are is very hot there is no AC or fans, employees have fans, guest don’t. Stores, common areas, elevators and buffer don’t have AC either. Food variaty is not the best. Rooms are big but some of the AC in the room don’t cool past 23 degree Celsius so not cold at all. Pool are is not very well taken care of. The pool filters were next to the pool to try to maintain it clean I guess. The paint around the pool is pilling off. There is not swin-up bar.
Jose
Jose,3 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 19 日
The only thing is they don’t have mucho variety on the buffet
Claudia Imelda Jimenez
Claudia Imelda Jimenez,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 19 日
Roxanne
Roxanne,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 19 日
SeaDust is an amazing family resort, designed in a way that every room has an Oceanview! Lots of activities throughout the day for family. Amazing pools and ocean views. Nice restaurants! Amazing food and staff. Chef is the best.
One suggestion for the soccer game though. Please have a spare football (soccer) as sometime participants kick it out of the area and game tend to end as there is no spare ball.