服务很人性化很好，我们觉得很方便，Check in or out之前之后都准备了休息和就歺。过道房间宽敞明亮，…
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
Spa 設施每日開放。12 歲以下兒童必須有成人陪同方可進入 SPA 池。5 歲以下房客禁止進入 SPA 池。
12 歲以下兒童必須有成人陪同方可進入 SPA 池。
5 歲以下房客禁止進入 SPA 池。
住宿使用消毒劑進行清潔；經常有人接觸的表面會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
住宿在前一組旅客退房後，將等待至少 24 小時才會接待下一組旅客入住。
Gladys, 4 晚家庭旅遊, 2021年06月03日
Hotel and beach were beautiful. Bellmen and house cleaning were excellent. Bars and bartenders were great. The concierges were not helpful. Food in the main dinning hall was very good. The restaurants that required a reservation were not quite as good. I would not eat there and stick with the food in the main dinning hall. Plan on the Hotel pushing their Infinity Travel plan. Entertainment was good. Very nice family resort.
Brenda C, 6 晚旅行, 2021年05月21日
Big resort with a great ocean view. We stayed in their honeymoon suite and it was huge. Shout out to Rafael Arias of Best Day tour for hooking us up to great deals!
Ted, 3 晚旅行, 2021年05月19日
The hotel was nice and excellent to visit with your family in a all inclusive family vacation manager was great in helping us but the front desk ladies no customer service skills at all don't fall for the people trying to sell you a timeshare say no no no who is really good drinks are great awesome beach kids pool always dirty
Uriel, 4 晚家庭旅遊, 2021年04月13日
A few glitches, to be expected since covid is the excuse for any and everything. Over all, the hotel was very clean, not the most friendly of staff. They have staff pushing to take the 90 min. travel program presentation. I really needed a early check in due to being up almost 24 hours and it was not possible. But within seconds of leaving my room with all my luggage the houskeeper was in the room. So not sure why i could not check in early. The hotel was practically empty. On the end side they did give us a late check out. Due to our 6pm flight . Overall, a good hotel for families, lots of kids activities. I would recommend this hotel for families. The food was good. No complaints there. I would return to this hotel with the grandkids, they would love it.
Sharon, 4 晚家庭旅遊, 2021年04月03日
The staff was rude and the hotel had mold and bed bugs
Glenn, 2 晚家庭旅遊, 2021年03月24日
This Hotel is over priced for what it is actually worth. Staff will have attitudes and when I requested to have my toilet fixed from check-in it was completed until our last day. Lastly the food at this location is very average. I found my self leaving and getting food else where. In summary find somewhere else...
3 晚好友同遊, 2021年03月13日
The jacuzzi inside the rooms were unique but the staff in my opinion requires a little more training.
1 晚家庭旅遊, 2021年03月13日
Visible wear and tare In the actual room, with respect to linens and maintenance in the room. Nothing besides karaoke after 11pm. Restaurants are really limited to three outside of the buffet and they require a reservation ( at an all inclusive, really?) Lengthy lines at the snack/wave area for food. Alcohol was not worth having free. Wine quality was below basic.... rose tasted like vinegar and the mixed drinks were such bad quality that for sure one wakes up with a headache in the morning after one or two drinks. Your better off not drinking or bringing your own liquor. From the moment you step foot in the lobby, you are solicited by sales agents disguised as concierge members. Trying to promise you free excursions in place of sitting through their 90 min presentation to sell you into a club membership for the hotel. Pastries and much of the food was pre-made or frozen rather than fresh. Only the made to order omelette and things like pizza were safe. The nachos at the wave park and rib eye from “Big Ben” were worth having again for someone who considers themselves a food lover. The experience feel was tolerable, but definitely not 5 star for anyone who has stayed at a 5 star hotel anywhere
3 晚家庭旅遊, 2021年03月12日
Great family resort . Lots to do . Kept the kids busy with many different activities. Water park, pool entertainment and much more
4 晚家庭旅遊, 2021年03月10日