Stayed in a premium 2 bed Queen Suite for 5 people. It was clean, beds very comfy and an overall nice room.
Plenty of space for 5 adult women.
Only complaint is the temp of the room seemed to fluctuate a lot.
Twanna
2 晚好友同遊
6/10
The sink in the toilet of the handwashing was tapped.
How could this happen if the room is cleaned daily.
Even if we saw the different rooms were available we couldn’t change the room. Outside our room was the EHU running all night long.
Ingolf
4 晚旅行
8/10
The stay this time was much less impressive than it is typically when we've stayed at this hotel over the past 12 yrs or so. The manager Wendy and two ladies working when we checked in May 12 were very nice. However not having stocked vending machines on each floor was a let down. And what was available in the lobby was sparse and quite expensive. Also the coffee shop should be open longer hours- and it was closed entirely that Monday too! The front desk staff the next two days May 13-14 were marginal ay best. One lady working the evening if the 13 said she wiukd give me a bag of water although the reason i didn't get one when i checked in was because i "was only blue." Very rude and condescending. And although the staff kept sending texts about the stay, two issues werent even acknowledged much less addressed! And
the cleaning staff was not very friendly. And kne of the men kept banging in our door lime he was going to knock it down. Certainly our stay was not the classy experience that Embassy Suites used to be.
Also- bed pillows were squares and barely ample enough to keep your head on to sleep. What happened to regular rectangular pillows??
真實旅客
2 晚家庭旅遊
10/10
jason
1 晚商務旅行
4/10
Tyisha
1 晚旅行
10/10
Kenneth
3 晚家庭旅遊
8/10
Wade
3 晚旅行
10/10
Kristen
1 晚旅行
4/10
Internet logon instructions were confusing.
Room furnishings very dated. Lots of surfaces cracked and peeling.
Pillows on the bed were the size of cushions
Requested full size pillows, which came with no pillowcases one with blood stains on it
Insufficient staff at the coffee shop. Despite that the employee was horrendously slow.
No response when I called the front desk from the room phone, which was circa 2000.
Duncan
1 晚商務旅行
8/10
Britney
1 晚家庭旅遊
10/10
Jeffrey
1 晚好友同遊
10/10
This was a really nice hotel although it was a little dated it still nice and spacious. The hot breakfast as always was really good.
真實旅客
3 晚旅行
10/10
真實旅客
2 晚旅行
10/10
Ronald
2 晚旅行
10/10
Tomeka
1 晚家庭旅遊
10/10
Check in was efficient, property clean - very nice.
真實旅客
2 晚家庭旅遊
10/10
Thomas
2 晚家庭旅遊
10/10
Detricke
2 晚旅行
8/10
John
1 晚商務旅行
10/10
Daniel
2 晚家庭旅遊
10/10
Lydie
1 晚旅行
10/10
Robert
2 晚家庭旅遊
10/10
Very good thank you! Could use an upgrade to the room/plugs/furniture but still good!
Lisa
1 晚家庭旅遊
10/10
Great property with top amenities in a convenient location!
Matthew
1 晚旅行
10/10
The front desk person was very accommodating and made us feel super welcomed. The beds weee comfortable and clean, my kids slept well through the night. I would definitely book this hotel again.