The best service ever
Hotel was great but washer and dryer did not work. This was inconvenient as it was one…
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
早餐每人費用約為USD10.00 至USD100.00 之間
機場接送的費用為每人 USD17.50 (單程)
住宿使用消毒劑進行清潔；經常有人接觸的表面會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
Beautiful property location. Very nice villas. Facilities kept up great. Food was terrible and service at both restaurants VERY slow. They were out of several items on the menu whenever we ate on the property. Had a schedule of daily activities that some times did not occur.Very over priced for days around New Years. Price went back down to a reasonable rate after New Years weekend.
5 晚家庭旅遊, 2020年01月01日
Dear Grand Isles As your very surly girl on reception didnt bother to ask me if i had enjoyed my stay i thought i would write you an open letter. Overall we had a good time. The resort is lovely immaculate and largely very clean. However your staff especially at the palapa grill are are horrendous. Also you advertised 3 resturants. Only 1 was open for all 4 nights of our stay. 2 for only one night and one not at all. Your spa was understaffed and so could not accommodate a couples massage. I had to ask for my expedia gold reward as it was not offered and then i had to provide proof of entitlement. The main issue here is the wait staff. They need serious training in customer service. I begrudge every cent of the 15% you added to my bill for them. Perhaps if they didnt automatically get a very generous tip they would work for it instead of sloping round the place. Slamming checks on tables not asking if we wanted anything else and generally making us feel unwelcome. Menu is also poor. Needs a lot more choice if its the only place open. This does not apply to the manager and supervisor but the general staff. Total dissapointmen. As it was clear we werent welcome we wont be coming back.
4 晚浪漫之旅, 2019年12月15日
Staff were pleasant and friendly. Room and beach was beautiful. Perfect weather. Thanksgiving dinner was good- daughter raved about how moist the turkey was and both daughters loved the pumpkin pie. Wish there were a few more options on menu as we ate at the resort every day. Preordered some groceries and that was a good experience- food was in the room when we arrived. Arranged prior for a rental car and it was delivered to the resort on specified day. Arranged through concierge a taxi to and from the airport and that was an excellent experience. Plenty of towels and chairs for pool and beach. Slightly annoyed with family that brought a motorized “surfboard/skateboard” like thing to use in water- loud and out of place on the beach where nothing else is motorized. Did not notice any loud music at either pool or the beach mentioned in prior reviews.
Madsar, 6 晚家庭旅遊, 2019年11月26日
Sometimes you see the pictures of a hotel or resort on their website and it never lived up to it, but the Grand Isle Resort is not that at all. If anything the photos undersold the property. A very upscale piece of paradise on one of the most beautiful islands on Earth. The private beach is amazing and stocked with free use of sea kayaks, paddle boards, snorkel gear (though supplies are limited and it is first come first serve) beach chairs, umbrellas and it goes on and on. There only thing more impressive than the facility and the island was the gracious, friendly staff. We met a family that their oldest daughter got married at the resort the first day we got there and they said all the same things about the resort as we did. No kidding, the only disappointment was the vacation ending and having to return home to miserable weather. Beyond the resort, the people of Exuma are amazing. Everyone we met was very friendly and helpful. We explored all over the island and took a full day excursion to swim with the pigs (should be a bucket list for everyone). We always felt very safe and never felt like anyone was trying to rip us off. The only think to consider is that because everything must be shipped in, everything is expensive and the grocery stores have somewhat limited supplies. Other than that, we couldn’t have been more happy with the Grand Isle Resort and Great Exuma!
Franklin, 5 晚家庭旅遊, 2019年11月23日
The menu at the poolside restaurant was greatly reduced from what it was 3 years ago. I'm guessing there was too much overlap with the new upscale restaurant.
Todd, 4 晚家庭旅遊, 2019年11月22日
Laid back vibe. Needs turn down service, robes, bottles of water.
4 晚好友同遊, 2019年10月24日
Beautiful spacious villa! Tastefully decorated. Loved the 23 North Beach club and restaurant.
5 晚家庭旅遊, 2019年10月02日
It is a beautiful property. The room was awesome, covered deck, full kitchen, large tub and separate shower. It's a bit removed from town, restaurants and shops, which was problematic for our off season visit. Only the Palapa restaurant was open all day, the 23deg North was open for dinner, the Beach Shack was closed.
KC, 8 晚浪漫之旅, 2019年09月27日
The property was well landscaped and maintained. The rooms are well appointed with luxury flooring and fixtures/appliances. The beds were very comfortable and the furniture was upscale.
GARY, 5 晚浪漫之旅, 2019年08月24日
This is a great property. The rooms were immaculate and the staff was kind. Sandy Toes restaurant was closed for 6 days and that was a HUGE disappointment. The whole island shuts down in September and October so I would NOT head over to EXUMA then. Overall, great stay!
5 晚浪漫之旅, 2019年08月22日