Very good hotel - couple of things - while some good options for breakfast, the scrambled eggs were soupy and not warm - neither was the bacon and pancakes. I had dinner a couple of times and it was good. Wi-fi only in the main building, no tv in rooms so don't be surprised. Close to town - nice room. The team members were helpful and nice.
真實旅客
8 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月13日
Riccardo
Riccardo,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月2日
Highly recommend this hote
Excellent service
Beautiful rooms
Great location
Superb food
Nishith
Nishith,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月30日
Lynne
Lynne,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月28日
Lynne
Lynne,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月13日
Roberta
Roberta,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月21日
Very unique place and a perfect place to relax and feel some luxury after treking in the Torres del Paine park
David
David,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月9日
Daphne
Daphne,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月29日
It was quiet.
Ann
Ann,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月28日
Schönes Hotel, sehr freundliches Personal, fantastisches Essen. Einzig an einem Abend gab es Buffet, da war das Essen etwas kalt. Und im Zimmer hat man kein WLAN, aber wir hatten Handy Empfang. Wir würden jederzeit wieder kommen.
Mariella
Mariella,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月27日
Alex
Alex,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月21日
A
JAN
JAN,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年11月16日
Hotel incrível em Puerto Natales
Maravilhoso hotel. Comida deliciosa com uma vista maravilhosa para o oceano. Excelente atendimento e conforto das instalações. Adoramos.
Denise
Denise,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月1日
Anita
Anita,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月1日
Todo
david
david,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年5月19日
margarita
margarita,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年5月12日
Maurus
Maurus,5 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年5月7日
I had a terrible experience with this hotel. We had to wait for more than 3 hours before we could check-in because the check-in time is only at 3pm. The staff didn't seem to care. Usually, hotels try to help with early check-ins and because the hotel was almost empty, but this was not the case. I cannot recommend this hotel.
Also this hotel has no wifi in the room, sauna was cold, there are no usb chargers or US electric outlets - it was impossible to charge phone or my laptop.
Vasily
Expedia 真實旅客評語
10/10 好極了
2024年4月17日
The hotel is impressive! -one of those rare occasions when you get what it says in the tin!! The building is impressive, the spaces are well-lit, comfortable, facilities are good, staff is super-helpful, the food is amazing, the rooms are spacious. The views are great, short walking distance into town; and you are the doorstep of Torres del Paine!
Elizabeth
Elizabeth,2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年4月12日
Austin c
Austin c,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年4月2日
Really beautiful and staff very friendly.
Dennis
Dennis,3 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年3月23日
There are a lot of good things about Remota. The rooms are beautifully designed and thought about. Some reviews mention staff not being friendly, but everyone I met was really helpful. The communal spaces are great for lounging around. The food was tasty and the bar is very good.
There are things I would like to see improved:
- Places to refill water bottles without having to ask the kitchen
- Better advertising of snacks and drinks being available from the bar outside of meal times
- The pool needs a shoe area before people come in, so outdoor shoes aren't being worn round the pool itself.
- A wifi booster so that wifi works in all rooms.
There are a couple of issues I had. The website advertises airport transfers from Punta, but when I tried to book I was told it is only during the day and I was on my own. The website also advertises excursions, but again when I actually went to book I was told these are only for guests on the packages. This wasn't an issue because there are lots of tours available locally, but it wasn't what I expected from the website. So I think the website should be updated to make these things clear.
The pool is really nice but was only actually working properly for two of my five days - the others there was unspecified 'maintenance' which meant it was cold and not full to the top as it should have been. This should be advertised better at reception (or ideally avoided!).
I would stay again if some of these things are improved!
Rebecca
Expedia 真實旅客評語
10/10 好極了
2024年3月18日
Great Hotel
Great hotel, nice staff, breakfast was great as well. It’s a little outside of town, but that’s the point. 3 minute cab ride.