I advise people to seriously consider their stay here.
We arrived to Cockroaches in our room, the room booked was not what we received and was not fit for a family with young children to stay in, It looked like it hadn't been cleaned in a long time.
There was rubbish being burned onsite which filled the resort with very unpleasant smoke, only one food option was open which was not great quality and expensive, we lost all power to the room on the first day which was unable to be fixed.
we were moved to another room for the night but told there was nothing else available so we would have to go back to the original room.
we didn't agree and the booking agent spoke to the manager who agreed to refund if we checked out right away, we did this and now 3 weeks later are still fighting to get our refund.
The manager has been extremely difficult to get on the phone and when I finally did he denied having any conversation with the booking agent and said "I don't care about your refund, your not getting it"
I have been informed by a Fijian Friend that this resort has come under new management in January this year 2025.
Be very cautious and if you do book here make sure if you have issues get everything in writing before you leave.
This resort ruined our family trip to Fiji with poor customer service and us having to spend our holiday money to book other accomodation.