Good check in. Nice amount of space in room. Tv didn't work. The noise level from room above was insane. So bad. Old shower that was cleanish but really worn.
Christina
Christina,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 30 日
Not going back
Some trouble checking in on the front desk end and it would have been helpful if the girl at check in told us where our room is the hotel was quite big and didn’t realize there was two elevators. There was no TV guide in the room or on the TV was really hard to find channels. Light over the sink in the bathroom didn’t work. Breakfast host was rude and not nice. Pool temp was freezing. We had to rekeyed the door card and the front desk staff was rude about it and seemed like we were a bother. Will not be going back. If the staff was nicer it would be a different story but they were all just not nice people over all.
Wayne
Wayne,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 29 日
Awesome Experience
My hubby and I had a wonderful stay. Friendly and helpful staff. Absolutely BEAUTIFUL atmosphere and delicious hot breakfast. Bed is very comfortable with nice fluffy pillows. 😊 We would most definitely stay here again.
donna
donna,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 23 日
James
James,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 13 日
William
William,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 24 日
Kim
Kim,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 21 日
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 5 日
Staff was great -all in working order and they had toilet paper in the room-comfy and good kitchenette. Pool and hot tub worked tho the hot tub did not really have good aeration, it was warm-so I was glad of that. Great breakfasts!!
Lynda
Lynda,1 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 2 月 4 日
The disrepair (kitchen faucet was unusable). On previous visit, bathroom tp holder was falling off the wall.
Buz
Buz,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 1 月 28 日
The pool was gross. It was foggy and overchlorinated. All my kids ended up getting sick. The room wasn’t stocked with coffee needs and tray that held the packages in was filthy (I had a suite with a coffee pot). Trim was falling off the wall with nail exposure. Window had a thick layer of frost where it was leaking. I stay here every year and you can tell it has gone downhill every year.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 27 日
Absolutely great stay!! Staff was super friendly. Hotel was clean and very well taken care of. Breakfast was delicious and the gentleman doing breakfast was very attentive and made sure everything stayed available. We will definitely stay again when we are back in that area.
Amanda
Amanda,2 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2025 年 1 月 10 日
Jason
Jason,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 1 月 7 日
Amber
Amber,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 2 日
Girls Weekend
Wonderful place to stay … came for the Gilmore Girls Weekend with my mom and had a wonderful stay at the hotel.
Mistee
Mistee,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024 年 12 月 25 日
Joshua
Joshua,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024 年 12 月 22 日
I liked everything very much, except the Jacuzzi was out of order. We usually only stay where there is a jacuzzi. So it is very important to us.
olive
olive,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024 年 11 月 30 日
Must stay here.
Great hotel just off I96. Perfect location near many stores and restaurants, plus downtown Brighton is nearby. Hotel was so clean and festive looking. Room was spacious and comfortable. Very nice breakfast too.
Randy
Randy,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024 年 11 月 25 日
I booked this hotel mainly to use the hot tub and relax. We arrived on Friday and the hot tub was broken. We asked several times and there was a different excuse everytime. Never got to use it. As for the room-if you changed the sheets you would have seen the dog ball wedged along the dresser and bed. Ton of kids running aroung jumping in and out of pool. Horrible experience-Will not stay here again
Thomas
Thomas,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024 年 11 月 20 日
Samantha
Samantha,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 11 月 19 日
Daniel
Daniel,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024 年 11 月 18 日
The best thing about the experience was the guy in the dining area during breakfast, the hospitable staff. They made it great for the kids and ourselves. Thank you!
Eli Z.
Eli Z.,2 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024 年 11 月 14 日
Bathroom counter top broken and glued back together with glue on the counter. You don’t know if the glue could affect your skin or not. Sink was leaking on the floor and looks like it had been that way for a while.
Duane
Duane,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024 年 11 月 14 日
Thomas
Thomas,4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 11 月 10 日
kaila
kaila,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024 年 10 月 26 日
Pool Out of Order
I got an email to check in online. I did so and it told me to go to the front desk when we arrived to get our room keys. It was my son’s birthday and he wanted to go swimming so we booked this room for the weekend. When we arrived with our life jackets in tow, we were informed the pool was closed due to needing repair. They did offer for us to walk across the parking lot and use the sister hotel’s pool though. With my 3 kids being young and October in Michigan, it really wasn’t feasible to do so. I requested a refund so I could book at the hotel across the parking lot with the working pool (Hampton by Hilton). I was told the manager would be in on Monday and they would put a note with what happened. When I called back I was told to call Hotels.com. Totally fine, they reached out to the hotel multiple times and got no response so they were unable to refund the room and offered a small credit. I filed a dispute with my bank and was only able to get 1 of 2 nights back. It absolutely sucks that I’m the one penalized when we were not notified that the full facility would not be available until arrival and now I’m stuck paying for two hotels.