Appointed room but very dated building decorated to try and modernise
Daniel
Daniel,2 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 9 月 28 日
I’m writing to make a serious complaint regarding my recent stay.
From 10pm until 6am the room next door was playing loud music, shouting, and talking continuously. It was obvious they were under the influence of *Class A drugs*, making the situation not only disruptive but completely unsafe.
I tried to contact reception, but the in-room phone wasn’t working. Being on floor 10 I couldn’t just pop down easily in the middle of the night — so I emailed reception twice, clearly explaining the situation, and still no action was taken.
The fact that this was allowed to go on for nearly 9 hours with zero intervention is completely unacceptable. I had no sleep.
1/10
Brett
Brett,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 28 日
Robert
Robert,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 27 日
Florine
Florine,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 24 日
Matthew
Matthew,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 23 日
Bathroom had black fungus on ceiling
adwait
adwait,3 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 21 日
Good day, not particularly special
Clean hotel ideal location in the middle of town nice facilities I’m friendly staff
Becoming slightly dated decoration, modern but infrastructure old
Jack
Jack,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 19 日
Nathan
Nathan,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 19 日
Steve
Steve,4 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 15 日
Good but old.
It seems clean enough, and the staff was polite and professional. It feels like an old hotel the carpet in my room looked dirty and a part of it was missing, the worst however are the elevators/lifts they are 19 years old and you can tell the middle one is the worst it sounds like it scrapes against the sides and it jolts noticeably i felt mildly unsafe riding it.otherwise great place with pleasant staff.
trym
trym,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 14 日
Good stay
Lovely airy hotel perfect for our onenight stay. Rooms equipped tea/coffee, shower gel etc, iron/board, hair dryer.
Bed very comfy good size pillows.
Breakfast great, lots of variety . Good coffee's and tea's.
Usb point in room didnt work
Windows filthy , barely see out of them
Zoe
Zoe,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 14 日
Darian
Darian,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 14 日
Banguna
Banguna,1 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 9 月 13 日
Tired and overpriced
Once again staff have no idea about VIP perks (discount bar/food vouchers) just a vague look when pressed on the benefit. Rooms dated, bed uncomfortable and towels like sandpaper. No water in room.