This is my favorite hotel in Puerto Vallarta. The staff goes above and beyond, they alwayys make you feel welcomed and appreciated and the location is why you come to PV. Ocean view rooms with a little cantina on the balcony is the best. The difference is worth it
George
George,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 27 日
Un excelente servicio
Abram
Abram,6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 24 日
Douglas
Douglas,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 23 日
Douglas
Douglas,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 16 日
Good hotel with excellent views
Good conditions, excellent view. Nothing to complain about. Recommend.
paula
paula,9 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 14 日
Great view on a budget
This hotel is exactly what to expect from the description. The main draw is beach front access and being in the heart of Zona Romantica, but the rooms are pretty sparse and outdated....but you're too busy to notice that because of the view.
The appliances in the kitchenette have seen better days, the bathroom was cramped, and internet was often spotty but
Service was fine; front desk wasn't terribly friendly but my housekeeper Isabela kept my room fresh and tidy every day. I was sent some flowers during my stay, but they didn't come with a vase. I put them in a sad container, but during she went ahead and arranged them into a vase from the hotel. Such a great personal touch!
I talked to some other guests during my 8 night stay and based on that would stay clear of
John
John,8 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 12 日
great location
We really enjoyed our stay here. The location is fantastic—walking distance to plenty of restaurants and just steps from the pier, where you can catch a water taxi or boat tour. There’s even a grocery store right across the street, which was very convenient. The customer service team was incredibly friendly and helpful throughout our stay. The only downside was the internet connection, which was quite slow and unreliable at times. Other than that, everything else was great, and we’d happily stay here again.
Claudia
Claudia,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 9 日
Recommend You Stay
Amazing location and friendly staff!
Bruce
Bruce,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 4 日
Viviana
Viviana,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 2 日
Maria
Maria,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 31 日
Adrian
Adrian,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 30 日
M GABRIEL
M GABRIEL,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
NELSON
NELSON,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 27 日
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 24 日
Gerardo
Gerardo,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 23 日
Great stay
This is my third time staying at El Emperador and it’s been great. The manager Gervacio and the staff are amazing. You’re literally 30 feet from the beach and walking distance from a ton of restaurants & bars. If you stay there get a junior suite or higher as those have excellent views and are more spacious.
George
George,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 23 日
Jose Luis
Jose Luis,5 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 6 日
An average experience
The hotel is a marginal facility at best. I had hot water issues in my first room and then in the room I was moved to by the front desk. The elevator should be repaired because the stop at the desired floor was hard and bumpy. It was very annoying and unacceptable. Restaurant food was over priced and my waiter was very rude. However, the front desk was very customer oriented. In good conscience I can’t recommend this hotel.
真實旅客
8 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 6 日
Linda estancia!
Fue muy buena la estancia, el personal es muy amable, atento y te apoyan con sugerencias o a buscar información.
Además tiene una vista al bulevar muy linda.
Isela
Isela,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 30 日
The view was spectacular! Was able to take great pictures of the sea and boats...Malecon!
Room also had cooking facilities on the balcony!
Anthony
Anthony,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 22 日
Fue buena la atención. Esta un poco lejos del aeropuerto por lo cual no cumple con las especificaciones de la aplicación. En general el hotel está bien. Y el trato es muy bueno
Juan Jose
Juan Jose,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 17 日
Buen opción
Está en una excelente ubicación, está la playa a unos pocos metros, hay muchas opciones para comer en los alrededores.
El personal muy atento y amable.