La habitación completamente desangelada, hacía eco. Faltaba gel, champú y acondicionador en el baño. Había pelos en el sumidero de la ducha.
El check-in y check-out fue bastante poco agradable.
Sergio
Sergio,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 13 日
Room odor and broken toilet
Very disappointed. Our room had a strange odor and turned out the toilet wasn’t working. Requested it fixed, next day still wasn’t working. Finally requested we change rooms for second night which is a pain and mostly annoyed that zero credit has been given for first night. Response at front desk felt very dismissive and unapologetic. I never leave a bad review anywhere so wouldn’t post if I weren’t truly disappointed with lack of willingness to rectify.
Laurie
Laurie,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 9 日
Tanisha
Tanisha,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 4 日
Frédéric
Frédéric,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 3 日
Good options were great and the shuttle around meant everything was easy to get to.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 23 日
Rooms with a view
We had really pleasant stay. The grounds the hotel is set in amazing. All the rooms seem to have great views across the valley, with nature being so close. Only criticism is the acoustics, the rooms echoed. I love to go back again.
Kishor
Kishor,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 20 日
Jim
Jim,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 15 日
vera
vera,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 10 日
Hermoso hotel , vista excepcional , trail en el lugar ,en la montaña
IRMA LETICIA
IRMA LETICIA,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 18 日
Service as superb, food was great and tours were fantastic. Will return again
Ruben
Ruben,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 15 日
A great location near downtown while staying in the middle of nature. The property is full of wildlife and all of the staff is super helpful. Breakfast is delicious and definitely recommend the banana bread! Austin the bartender is great, we visited him for a few happy hours. While you’re there check out the spa and excellent way to recover from zip lining! The property was larger than expected so we were thankful for the shuttle to get us around. One flag is that there was no AC in the hotel rooms but at night it cooled off.
Madeline
Madeline,3 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 8 日
Tanya
Tanya,2 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 7 日
Denis
Denis,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 2 日
Rebecca
Rebecca,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 1 日
Un hotel muy bonito en sus habitaciones y alrededores
Jairo
Jairo,2 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 7 日
Fair
Jose Daniel
Jose Daniel,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 7 日
Yuxi
Yuxi,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 22 日
Great property; building maintenance can be better
Esteban
Esteban,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 21 日
Excelente opción un hotel con todo lo necesario para disfrutar y hacer actividades
Javier
Javier,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 21 日
Una propiedad muy buena, las habitaciones limpias y espaciosas, el servicio de todo el personal es muy muy bueno, los desayunos son un excelente comienzo del día. El restaurant del lago muy rico y su menú muy variado. El hotel está muy bien situado y tiene unas vistas increíbles así como varias actividades dentro del hotel como son canopy y una reserva para caminatas y tour nocturno. Tiene dos cargadores de auto eléctrico.
Javier
Javier,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 4 月 16 日
booked an ocean view room expecting, well… a view of the ocean. What I got was a major letdown. There is absolutely no way you can see the ocean from these rooms – it's way too far. It honestly felt like a scam. If I had known, I would’ve just saved the money and gone with a standard room. They really shouldn’t be advertising these as “ocean view” unless you’re actually seeing the ocean.
The hotel itself is massive, overall beautiful!
Another issue was the lighting in the room. There was barely any natural or artificial light, which made the room super dark, especially in the mornings when trying to get ready. Not ideal at all.
On the brighter side, breakfast was really good and the staff were very friendly. But check-in took forever.
Aylin
Aylin,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 11 日
El Establo
Beautiful property and awesome views. Lots of wildlife on the resort- coati, hummingbirds, crested guan, among others. Offered private reserve and night tours on property. Convenient to national park. Restaurant had good food. Large rooms, modern and comfortable