The roof of our room started leaking at night and the water was dripping on our bed which woke us up in the middle of the night.
Vineet
Vineet,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月27日
Luis f
Luis f,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月21日
Carlos
Carlos,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月25日
todo excelente
todo excelente
JUAN JOSE
JUAN JOSE,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月18日
Mariana
Mariana,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月25日
Daniel
Daniel,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月18日
La propiedad se localiza dentro de un bosque increíble, rodeado de naturaleza espectacular … por esta razón la he visitado varias veces, pero de esta última visita mejoraría estos aspectos :
Sería recomendable tener acceso al menos a un ventilador, cuando hace calor se siente muy poca ventilación dentro de las habitaciones.
Aunque existe un cargador dentro de las instalaciones que pueden utilizar los huéspedes con autos eléctricos la tarifa que cobran extra por hora es realmente exagerada.
Por otro lado durante el fin de semana en la habitación de al lado realizaron trabajos con taladro lo cual generaba un ruido excesivo. Se debería de coordinar en momentos que no estén ocupadas las habitaciones.
Carlos
Carlos,2 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年9月2日
Beautiful hotel. Great room for a family of 4. The breakfast buffet very good with many options. Friendly staff. The property has Pizotes which are cute animal fun to watch. I highly recommend this hotel for a pleasant stay in Monteverde.
Nice pool area but I only wished they had a Hot Tub.
Andreina
Andreina,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月30日
Mary
Mary,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年8月22日
Nirang
Nirang,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月21日
Sophie
Sophie,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月18日
Staff was kind. Loved that there was a gym to exercise. Ziplines on the property.
Carissa
Carissa,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月17日
Excellent option
Purvi
Purvi,2 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年8月17日
Resort is very tired and has begun its descent into shabbiness. Our first room had a torn screen and a badly damaged carpet. They switched us to a smaller room of same type that at least had intact screen, but stained and pulled carpet. Gym was okay. No A/C. Loft of our room got very hot.
Andrew
Andrew,2 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年8月9日
Run Down, Poorly Maintained
The check-in was more about policy and procedure versus friendly welcome. But more importantly , the room was in desperate need of renovation and repair. The carpet was dirty and shredded, the doors were lopsided, the fixtures were broken, the windows didn’t have screen over them to prevent bugs from coming in, which is a big deal because the hotel doesn’t have air conditioning. The property and rooms were in extremely poor condition and needs a complete renovation!
Jessica
Jessica,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年8月7日
The good:
-Large room
-Large bathroom
-Very clean
-Refrigerator in room very useful
-Ample parking in each building next to rooms, restaurants, etc.
Needs improvement:
-Poor sealing of doors and windows so noise from cars, other guests and the smell of gasoline from grass cutting filtered into the room
-The bed made a creak as if it were going to break. Quite annoying to sleep on.
-Poor quality TV
-Quality and quantity of food vs price at Laggus restaurant was hard to justify. Overall, a lot of food in the country is expensive.
-Slight sewer smell when flushing toilet. Possibly leaking through screw holes attaching toilet to the ground.
Andres
Andres,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月6日
Un lugar muy lindo, la propiedad es enorme, el personal muy amable y el desayuno bueno sin palabras estaba delicioso y super variado
José
José,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月5日
Amazing lodge experience. Very rustic but amazing time enjoying nature.
Chantelle
Chantelle,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年8月5日
Lovely location, so clean and comfortable with a friendly staff. A lot of upselling happening which got a little bit exhausting. Quite expensive. Food options were only okay on the property. Better dining options for the price off of the property campus. Will return.
Robin
Robin,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月4日
family vacation
This is our 2nd year staying here. We truly love the property, zip line, hikes, pool and comfort for our family
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年8月1日
Our room has dead bugs and floor was not mop and cleaned from prior guest.