Our main-floor room was accessed by going through a very tight hallway with 2 very heavy firedoors which were difficult to open and in quick succession, making it feel like a bit of an obstacle course. Very difficult to manage the luggage cart. For our second load of luggage, we ended up going in and unlocking the sliding glass door to patio and bringing in luggage through the patio. Bathroom was due for some maintenance-- grout needed work and the threshold between carpeted room and tiles bathroom was missing, leaving a ragged carpet edge between the rooms which was strange. Otherwise a nice room and comfortable
Katharine
2 晚旅行
10/10
真實旅客
1 晚旅行
10/10
Warren
1 晚旅行
10/10
Satendra
2 晚旅行
4/10
Not a great experience. No bell boy was present so we had to take our luggage’s ourselves. Overall experience wasn’t the greatest considering the price they charge. It felt like we have checked into a motel rather than a hotel.
Natasha
1 晚旅行
10/10
Great location coupled with comfort and service
Richard
2 晚旅行
10/10
The housekeeping staff text daily to make sure you were happy with everything and if you needed anything extra.
They did a wonderful job of keeping our apartment clean during our 3 night stay.
The only negative was the wear and tear in the carpets, we felt they needed to be replaced in some areas.
KATHRYN
3 晚好友同遊
10/10
Great visit, great location. Well prepared for IM NZ 70.3 Thank you for your hospitality
Nathaniel
4 晚好友同遊
8/10
Good location. Upgraded our room on arrival which was a pleasant surprise.
真實旅客
1 晚家庭旅遊
10/10
Mun Gui
1 晚家庭旅遊
8/10
Room size is good,pool is nice,breakfast not bad.
King Hoe
1 晚旅行
10/10
Info option on TV did not work, so hotel missed out on room orders.
Checkout staff could be a bit friendlier.
Ralph
2 晚浪漫之旅
8/10
Overall a lovely place to stay but not without some issues. We booked a junior suite which was very spacious but had a small bathroom which was a bit disappointing compared to the size of the other spaces. There is a great text service which goes straight to reception and they get back immediately and answered our questions or brought us what we needed. Fridge is a good size and both kettle and coffee machine with tea, coffee, hot chocolate, sugar and fresh milk sachets in fridge. Sadly our TV did not work properly and we could not access the guest info but reception sent through the room service menu to our room instead. Breakfast is good and has lots of choice, plus you could also order off a menu. The wait is quite long for this service but delicious once it arrived. We stayed for 3 nights and every morning at 9.59am we were reminded that breakfast was finishing and we all felt they were trying to rush us out even though they only brought our ordered food at 9.50am one morning having waited 25 mins. They ran out of English Breakfast tea in the restaurant and the next morning said they still did not have any as the delivery was later that day, poor planning. The pool and spa pool are wonderful. Excellent for both adults and children. Very well kept and clean, lots of staff around tending to the garden and all very friendly. Room service was excellent but sadly the restaurant was not. Very long wait and overall food looks good but was quite bland. Nice hotel but not 5 star!
Vicki
3 晚家庭旅遊
8/10
Nice one bedroom apartment, really big, great view and well equipped. Nice pool