The room was nice, super comfy bed, staff was very nice
Conveniently located to QEW and places we visiting.
住宿表示有確實遵守CleanStay (希爾頓)和Ecolab (國際第 3 方專業機構)等清潔與消毒措施。
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
機場接送的費用為 CAD 100 (每輛車 (單程，共 4 個座位)
住宿使用消毒劑進行清潔；經常有人接觸的表面會以消毒用品清潔；床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗，且客房的門會在清潔後封閉。
住宿在前一組旅客退房後，將等待至少 24 小時才會接待下一組旅客入住相同的房間。
住宿確認有遵守Ecolab (國際第 3 方專業機構)等清潔與消毒措施。
此住宿為性別友善 (LGBTQ 友善) 住宿，歡迎多元性別族群入住。請注意，不同國家和不同住宿的文化規範和旅客規定會有所不同，顯示的規定是由住宿業者提供。
The stay was great. We were having electrical work done at the house, so we needed a place to be for the day that would allow for remote working/schooling. We had to be out of the house before 8 am and were happy that the hotel was able to accommodate us. Work was finished around 4pm, so we headed home. Even though we were just a few kms from home, and stayed in the room the whole time, it was nice to just get away.from our home for a little while. It was very quiet and no worries about being in close contact with anyone.
Andrew, 1 晚家庭旅遊, 2021年01月29日
So I called the hotel the day before our arrival to confirm the booking and the room type, I asked for extra towels in the room and was told no problem. Upon check in there were no extra towels at all so I had to go to the front desk to request them which was fine by me. We stayed two nights here, the night before check out I called down to the front desk to see about late check out myself and the night clerk agreed for 1pm check out which would work out perfectly, the next day myself and my boyfriend were taking our time to get ready and leave the room and we were still in bed together, one of the cleaning staff had tapped on our door didn’t give us a chance to respond and used her key to unlock the door and open it, I said “excuse me” and she didn’t say a word and just closed the door. I made a phone call down to the front desk to complain and was told he would talk to her, I then received a phone call at 12pm stating that it was check out time and it was at that point I reminded him that we had a late check out and he began to argue with me stating that they didn’t make notes etc and I simply explained that it wasn’t my fault or problem that his employee didn’t do their job properly he continued to argue and then threatened to call the police because I stated that this was ridiculous and that I wasn’t leaving until my late check out time of 1pm. We ended up leaving the room just before 1230 and not a house keeper or staff member in sight I will NEVER return.
Rebecca, 2 晚浪漫之旅, 2020年12月31日
I checked in Dec 30th in the evening and was greeted by a very pleasant man. He made my check in smooth and was very polite. I stayed 3 nights and checked out Jan 2nd. The morning of checkout I contacted front desk early enough simply inquiring about an option for late checkout. The man who was working that morning seemed to answer very abruptly and seemed annoyed I had even asked. I told him I was simply asking a question as other hotels I’ve been to have not had a problem with late checkout. I was fine without the later checkout, but it’s his abrasiveness and tone that thoroughly turned me off. Please work on better customer service to your paying customers.
3 晚浪漫之旅, 2020年12月30日
Margaret, 15 晚商務旅行, 2020年11月09日
This was my first trip with my husband to visit Burlington and share our third wedding anniversary. Just a delightful hotel off the main highway. The hot food they provided for breakfast (from 6:30 - 9:30 a.m.) and the additional light dinner snack (M-W from 5:30 - 7:30 p.m.) was really delicious and an unexpected surprise. COVID-19 restrictions, social distancing, sanitizer galore and cleaning safeguards are taken very seriously here and it gave us great comfort. Truly friendly staff all around and a very spotless hotel. Our bed was very comfortable and the jacuzzi was a wonderful treat. We would gladly stay here again. Our constructive feedback would be two things: (1) Our room was cold but after adding an extra blanket found inside the closet of our room (and there are plenty available) plus turning up the thermostat to 76 degrees, it was much better. May we suggest you provide a small portable heater during the fall/winter months? (2) Some of the dishes that we needed to use in the dishwasher were still dirty because it was jam-packed with dishes on the top and bottom. My suggestion would be to put less dishes in the room as a cutting board, 2 bowls, 2 plates, 2 cups, 2 saucers, 2 glasses and cutlery are all that's needed. We saw a frying pan, large pot and many other dishes inside the dishwasher enough for a family of four. Cut back on this and it's less work for your housekeeping staff and less stress too.
Alvita, 3 晚旅行, 2020年10月25日
My kids and I stayed the night in a suite with kitchen and king size bed. The room was very clean and spacious. The kids loved the soaker tub. The pool was quite chilly. I estimate the temperature to be about 78-79 degrees. There were no lounge chairs for a parent to sit in which may be related to Covid. What I found odd about the pool area though was the water fountains were still operable. I haven't seen this since the start of the pandemic. Our room lacked simple niceties like a bar of soap in the shower. I forgot to grab it prior to showering and had to step out of shower in order to grab the bar from the bathroom sink. Only coffee is supplied in the room so if you are a tea lover, bring your own. There were only two small creamers and no stir sticks. Breakfast was lack luster as it consisted of boxed cereal, bacon, eggs and french toast. My daughter was served her bacon on paper towel opposed to on a plate. The hot water for tea was just hot, opposed to boiling. By the time I added milk my tea was warm. My daughter was given a box of cereal with no milk bowl. Many minor issues that as a one off would not be a concern unfortunately means I would not return to this hotel.
Lisa, 1 晚家庭旅遊, 2020年09月24日
Cable tv stopped working
Timothy, 1 晚旅行, 2020年08月31日
Great hotel for a family stay. There's a kitchen so we could up some quick meals for the kids. However, the hotel doesn't have great noise reduction. We stay for 3 nights. One of the days my 4 yr old had a meltdown and immediate we had a complaint from the guests across the hallway. I think the hotel should strategically place elderly guests on different floor from family to avoid this.
Lucy, 3 晚家庭旅遊, 2020年06月30日
Love having a kitchen and a jacuzzi. Feels like a nice break. Staff are fantastic!
1 晚旅行, 2020年06月13日
The price was great for a suite and location is kinda secluded which I like. Jag
1 晚好友同遊, 2020年05月30日