The hotel is in a very good location close to train station & gueliz shopping area. The…
Nothing positive to say about the place. Pictures ARE NOT like the reality AT ALL
住宿表示有確實遵守Intertek Cristal (國際性第 3 方專業機構)等清潔與消毒措施。
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
可安排延遲退房，但需額外支付 EUR13 (視供應情況而定)
機場接送的費用為 EUR 15 (每輛車 (單程，共 3 個座位)
住宿使用消毒劑進行清潔；經常有人接觸的表面會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
住宿在前一組旅客退房後，將等待至少 24 小時才會接待下一組旅客入住相同的房間。
住宿確認有遵守Intertek Cristal (國際性第 3 方專業機構)等清潔與消毒措施。
如需接送服務，旅客必須在抵達前 24 小時聯絡飯店，飯店電話號碼在您的訂房確認單中。
Bad service. Property needs more caring
reda, 2 晚旅行, 2020年02月21日
The staff was nice overall but there were no proper amenities
9 晚商務旅行, 2019年11月28日
Aso, 1 晚旅行, 2019年10月14日
MAJDI, 10 晚旅行, 2019年09月23日
It was clean enough, had a refreshing pool, but the quality and service of the breakfast was terrible. No fruit in sight, miserable staff and rude looks of disapproval when you went back for more food at the buffet
Yukara, 1 晚浪漫之旅, 2019年09月03日
On the plus side the room was clean and very good value for money. Also the car they arranged to the airport the next morning was on time and very good value too. On the downside, I had contacted the hotel a few days before arriving for a car to the airport too and got no response. Also the wifi was truly terrible, which was a real issue as I needed to check in online for the flight the next day and this became a real issue. Also noisy guests in the night, but I guess the hotel can't do much about that. Guy on reception was nice enough and helpful but generally not enough front facing staff for a hotel of this size.
Daran, 1 晚好友同遊, 2019年07月17日
Service was great! Only problem was the wifi wouldn't work on any of our apple iphone devices for some odd reason. Did report it to front desk, however issue wasn't sorted.
4 晚家庭旅遊, 2019年07月09日
It was nice. Great value
Felipe c, 3 晚家庭旅遊, 2019年06月08日
Not one night of peaceful sleep. 1. Construction drilling and hammering sandpaper everyday from 8am 2. 8 sunbeds and 20 upright chairs to over 250 guests 3. Unclean pool 4. At least a dozen stray cats and their litter roaming freely on the premises and lapping up water from the pool without any effort from staff to even shoo them away. 5. Nightclub closed 6. Sauna, Hammam, massage facilities all closed. 7. Outdated rooms, tired and falling apart Should i really continue? Only saving grace was hotels.com effort to help us out of this.
Tanzeel, 1 晚浪漫之旅, 2019年05月19日
This was the worst hotel stay in my life. No peace and no facilities. This place is made of nightmares. There was only 8 sun beds to 200 guests. There was no space around the pool but a few dozen chairs - so unless you get to the pool at 6am you don't stand a chance of having somewhere to sit until sunset. There was construction going on throughout our stay and we were moved to a suite to apologise but there was still construction noise in the building and in our corridor starting at 8am. So we didn't have any night sleep that was peaceful and uninterrupted. The receptionist also offered us a free breakfast then after the manager said we have to pay which was ludicrous so I said no. On the same day the receptionist said please at least pay for one person and the other is free, as apparently he's had to go into his own pocket for one of hours. Really? The staff were very apologetic but the construction didn't stop. We were told by the receptionist the club is open everyday so we got ready to go and it was closed. The receptionist at the front desk said oh if no one is there then it is closed. Really? But you said earlier it's open everyday. The next day we were told that during this month and next there are no spa facilities, no Hammam, no massage, nothing. Honestly. There was no notification on hotels.com by the hotel at the time of booking that there is ongoing construction and all the facilities are closed. Save yourtime, burn your money instead.
Tanzeel, 1 晚浪漫之旅, 2019年05月18日