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La Citadelle Hotel Metz - MGallery Collection

4.0 star property
Family-friendly hotel with restaurant, near Metz Cathedral

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Photo gallery for La Citadelle Hotel Metz - MGallery Collection

Exterior
Exterior
Exterior
Exterior
Premium bedding, pillowtop beds, minibar, in-room safe
Located near Metz Cathedral, Hotel La Citadelle Metz-MGallery offers a welcoming atmosphere with shopping on site, a library for quiet moments, and the convenience of dry cleaning/laundry services. Enjoy meals at La Réserve restaurant or relax with WiFi and drinks at the bar.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Connecting rooms available
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Babysitting
  • Meeting rooms
  • 24-hour front desk
  • Library
  • Computer station
  • Front-desk safe
  • Water dispenser

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
$110 nightly
The total price is $127
Oct 19 - Oct 20
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 25 - Sep 26
Check availability for tonight Sep 25 - Sep 26

Tomorrow

Sep 26 - Sep 27
Check availability for tomorrow Sep 26 - Sep 27
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Twin Room, 1 Double or 2 Twin Beds

Deluxe Twin Room, 1 Double or 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Twin Room, 1 Double or 2 Twin Beds

9.8 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
  • 377 sq ft
  • Park view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, 1 King Bed (Palace View)

Junior Suite, 1 King Bed (Palace View) | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 King Bed (Palace View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 1 Double or 2 Twin Beds

Superior Twin Room, 1 Double or 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Twin Room, 1 Double or 2 Twin Beds

9.6 out of 10
Exceptional
(21 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
  • 269 sq ft
  • Park view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Restaurant

Maison Heler Metz, Curio Collection By Hilton

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 28 reviews
$137 nightly
The price is $157
Oct 26 - Oct 27
Total with taxes and fees
Maison Heler Metz, Curio Collection By Hilton
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About the neighborhood

Map
5 Avenue Ney, Metz, Moselle, 57000

What's nearby

  • Place de la Republique - 3 min walk - 0.3 km
  • Metz Cathedral - 11 min walk - 0.9 km
  • Metz Christmas Market - 11 min walk - 0.9 km
  • Centre Pompidou-Metz - 15 min walk - 1.3 km
  • Porte des Allemands - 17 min walk - 1.5 km

Getting around

  • Metz (ETZ-Metz - Nancy - Lorraine) - 29 min drive
  • Metz North Station - 8 min drive
  • Peltre Station - 10 min drive
  • Metz Station - 11 min walk

Restaurants

  • ‪Taverne Karlsbrau - ‬4 min walk
  • ‪Fox Coffee - ‬7 min walk
  • ‪Osaka - ‬7 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Brasserie Rep' - ‬4 min walk

About this property

La Citadelle Hotel Metz - MGallery Collection

Located near a train station, La Citadelle Hotel Metz - MGallery Collection is a great choice for a stay in Metz. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 68 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests must provide a valid photo identity card.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 18.00 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Shopping
  • Pool table
  • Golfing nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 1569
  • Safe-deposit box at front desk
  • Library
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Closed captioned TV
  • Stair-free path to entrance

Room amenities

Be entertained

  • Plasma television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi and wired internet
  • Free international and long-distance calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Dining

La Réserve - Onsite restaurant. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.64 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20.00 per pet, per night

Parking

  • Self parking costs EUR 18.00 per night with in/out privileges

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Citadelle Hotel Metz
Citadelle Metz
Citadelle Metz Hotel
Hotel Citadelle Metz
Hotel Metz Citadelle
La Citadelle Metz
Metz Citadelle
Metz Hotel Citadelle
La Citadelle Hotel Metz
Hotel Citadelle Metz M Gallery
Hotel Citadelle M Gallery
Citadelle Metz M Gallery
Citadelle M Gallery
Citadelle Metz Mgallery Metz
Hotel La Citadelle Metz-MGallery Metz
Hotel La Citadelle Metz-MGallery Hotel
Hotel La Citadelle Metz-MGallery Hotel Metz
Hôtel La Citadelle Metz MGallery By Sofitel

Frequently asked questions

Does La Citadelle Hotel Metz - MGallery Collection offer free cancellation for a full refund?

Yes, La Citadelle Hotel Metz - MGallery Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at La Citadelle Hotel Metz - MGallery Collection?

Yes, pets are welcome. There's a charge of EUR 20.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at La Citadelle Hotel Metz - MGallery Collection?

Yes. Self parking costs EUR 18.00 per night.

What are the check-in and check-out times at La Citadelle Hotel Metz - MGallery Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

Is there an onsite casino at La Citadelle Hotel Metz - MGallery Collection?

No, this hotel doesn't have a casino, but Casino Municipal (17-min drive) and Seven Casino Amnéville (17-min drive) are both nearby.

What is there to do at La Citadelle Hotel Metz - MGallery Collection and nearby?

Recommended spots to visit include Metz Cathedral (12-min walk) and Porte des Allemands (0.9 mi), along with Centre Pompidou-Metz (0.9 mi) and Walygator Park (11 mi).

Are there restaurants at or near La Citadelle Hotel Metz - MGallery Collection?

Yes, there's an onsite restaurant, La Réserve.

What's the area around La Citadelle Hotel Metz - MGallery Collection like?

La Citadelle Hotel Metz - MGallery Collection is in Metz-Centre – Ancienne Ville, a short 3-minute walk from Place de la Republique and 11 minutes' walk from Metz Christmas Market.

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Reviews

La Citadelle Hotel Metz - MGallery Collection Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.0

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities

What guests liked

  • Breakfast was described as fabulous, great, and excellent with plenty of choice. (5 reviews)
  • Parking was convenient, safe, and readily available with a beautiful park environment nearby. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Parking
Restaurant
Food
Lobby
Cities
Breakfast
Building

Reviews

10/10 Exceptional

Great location, clean and staff very friendly.
Lisa, 2-night trip

8/10 Very good

Great stay in Metz

Great to have Dutch speaking at reception desk. Good breakfast. Hotel is located is nice green area, five minutes walk from city center. Close to highway exit as well. Would recommend this hotel.
AJ, 1-night trip

10/10 Exceptional

Beautiful settings.all the amenities one needs
karen, 1-night trip

10/10 Exceptional

Amazing hotel
antoine, 1-night trip

10/10 Exceptional

Great hotel to stay. I will come back for my next business trip most likely. The location is great. The rooms very spacious.
KUMALA, 1-night trip

10/10 Exceptional

What a great location, surrounded by historic buildings and walkable green space!
Michael, 2-night trip

8/10 Very good

You have a very nice hotel and we have only two issues - 1) The constant Muzak with English/amerikan popular music ( why not French?) And 2) we missed a wider selection of the lovely French cheese at the breakfast buffet.
Jakob Trier, 2-night trip

10/10 Exceptional

Excellent location and superb service.
gordon, 1-night trip

8/10 Very good

2 night stopover when driving through area

Good central location easy to walk to main attractions in old town. Thankfully had Google Maps for finding way into hotel as would have been much harder without that. Staff all very pleasant. We didn't eat in hotel on both nights stay as was fully booked on arrival. (We chose not to pre-book until we saw menu and location) Restaurant looked a bit lacking in atmosphere as seemed more of a business hotel. Bar area hard to define and not a particularly pleasant seating arrangement. However some of that due to the need to preserve the original architecture which is impressive. Rooms and bathrooms very pleasant and good lots of space and facilities
2-night trip

8/10 Very good

Hotel was very good, nice large room on first floor with views of the park opposite
2-night trip

10/10 Exceptional

Great location, beautiful building, friendly staff.
Nadine, 1-night trip

10/10 Exceptional

High standard room

High standard room space full and comfortable with room amenities of high quality
ODED, 1-night trip

10/10 Exceptional

Very nice hotel. Staff very friendly and helpful.
Joann, 1-night trip

10/10 Exceptional

Very nice hotel, enjoyed our stay! Beautiful large rooms!
Jessica, 2-night trip

10/10 Exceptional

Easy to get and parking. Staff were very friendly
mark, 1-night trip

10/10 Exceptional

Excellent hotel, clean and helpful staff. Good parking options and walking distance to the city.
Amrith, 1-night trip

10/10 Exceptional

This is a gem of an historical property to stay in with excellent gourmet restaurant, and situated in the middle of all the beautiful and interesting sites of the vieux centre-ville
Georges, 1-night trip

8/10 Very good

It was very comfortabel to stay so close to the city centre.
Frans, 1-night trip

10/10 Exceptional

Very clean, quiet and modern, heatingin our room could be better, it was cold weather
Dmitry, 1-night trip

10/10 Exceptional

Modern hotel in a historic building next the central plaza and park in historic Metz. Our room was spacious with a comfortable king bed, separate water closet, and a shower and soaking tub. The location made for easy touring of the old town including the cathedral and museums. The staff was friendly, and provided great support. We made use of the free bicycles one afternoon. We did not use the morning breakfast at 20 euros, taking the time to eat around town. We did eat in the restaurant one night and had an excellent experience.
Peter, 2-night trip

10/10 Exceptional

The restaurant and large bathrooms.
Pat, 6-night trip

10/10 Exceptional

Tidy!

Very nice hotel and staff! Cracking breakfast too!
Andy, 1-night trip

8/10 Very good

Perfect spot in Metz between old town and new. Very walkable. Beautiful grounds. Only complaint was AC. Called down to front, but still unable to cool. Thankfully it was a pleasant night so we could open a window. Gave great recommendations on dinner and a coffee shop in AM.
Rebecca, 1-night trip

8/10 Very good

Gutes Restaurant
Petr, 2-night trip

10/10 Exceptional

We enjoyed our brief stay at La Citadelle. The hotel is very well situated in Metz within easy walking distance to the lively town. Our room was totally quiet and relaxing, well equipped and well lit. This was our second stay in this hotel and if we return to Metz we will stay here again.
1-night trip