rooms were very clean & comfortable but i booked way in advance & when i got there they kept giving me a bunch of different prices & it was way overpriced but i drove 3 hrs so i had to stay
daniel
daniel,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 30 日
Black mold, no accountability. Do not stay here!
This was one of the worst hotel experiences I’ve ever had. The first room was so damp the air felt wet with visible black mold covering the ceiling and water/mildew dripping down. I asked to move and the second room was no better. Again covered in black mold and heavy dampness. They had small “moisture absorber” tubs placed in corners as if that would solve the issue. I asked for a dehumidifier and, after repeated calls to the front desk, the housekeeping manager barged into my room without knocking. She was rude and admitted they knew this was an ongoing problem, yet still rented out unsafe rooms. Breathing in black mold is extremely unhealthy and I did not feel safe staying. When I requested a refund through Hotels.com, the hotel staff dodged calls and refused to cooperate, leaving me stuck with a charge for rooms that were hazardous. Completely unacceptable. This property should not be hosting guests in these conditions.
Sarah
Sarah,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 30 日
Danielle
Danielle,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 24 日
Very very basic place. They did not do linens each day.
lauren
lauren,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 18 日
Room smelled like urine, worn out mattresses
We weren’t expecting much, but our first room had wet carpeting and smelled like urine. After speaking to the staff they tried to be helpful by bringing air freshener, but it wasn’t enough. It was late and the hotel was booked and they said they didn’t have another room, but said to try the front desk the next morning.
The air conditioner didn’t work correctly and we had a horrible first night on uncomfortable beds, rolling into one another on the worn out mattresses.
The next day, the front desk had no record of the complaint but put us into a new room that was better. We saw them wheel in a giant dehumidifier into our first room. Frankly the carpeting needed to be torn out.
Unfortunately the air conditioner didn’t work correctly in the second room either and the mattresses were equally worn out.
What a disappointment.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 14 日
SANFORD
SANFORD,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 13 日
Katie
Katie,3 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 12 日
Dwayne
Dwayne,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 12 日
Floors
The floors were terribly filthy. Both I and my friend's socks
were filthy after walking on your carpet. Get then cleaned,YUCK!!!
Larry
Larry,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 11 日
Great for the price
Clean safe good location
Irina
Irina,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 8 日
Ok for the price
Pool wasn't open. They should notify people by email, they knew it wouldn't be open.
Need to clean the grounds and lot area better.
Only 1 ice machine, in office area so you couldn't get ice at night.
Stefanie
Stefanie,4 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 5 日
2.5 star hotel. Clean, but barebones. Marginal mattress, marginal toiletries, stand in tub for shower without grab barsGranola bar for breakfast
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 4 日
MARK
MARK,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 2 日
Great space and value!
We stayed in the condo building and it was perfect for our family of four! Two bedrooms and ample space to spread out. Convenient to everything. Pool was clean. Service was great.
Leise
Leise,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 29 日
Bridget
Bridget,11 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
Getaway
Clean room and decent property.
Jon
Jon,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 23 日
michael
michael,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 23 日
michael
michael,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 22 日
Hotel is in a nice location…a short drive to downtown Traverse City. The hotel could use some updating.
真實旅客
7 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 20 日
Our room was clean and comfortable. The employees were nice and gave suggestions on places to visit while in town.
Tiffany
Tiffany,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 14 日
David
David,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 29 日
Rooms are old. We had a room with 3 queen beds and 2 bathrooms. The bathrooms are small, especially the room with one bed. Not updated at all. Also I went and asked for an additional key a while after checking in and the front desk person asked the room number and gave it to me- no checking my id or anything....seems like a big safety issue. Also there is no breakfast. Very pricey for what it is. The only thing nice was the pool.
Scott
Scott,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 25 日
Great affordable place to stay
Great room for the price! Everything was clean and satisfactory. The water can get extremely hot, so be careful with that, but otherwise it was all fantastic!