The Watermill Hotel, Sure Hotel Collection by Best Western

3.0 star property
Escape to serenity by the water’s edge. Enjoy scenic views from the rooftop while savoring meals from an on-site restaurant.

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Photo gallery for The Watermill Hotel, Sure Hotel Collection by Best Western

Exterior
Property grounds
Garden
Superior Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, travel crib
Reception
Near Warner Bros. Studio Tour London, The Watermill Hotel offers a tranquil retreat with a rooftop terrace and serene garden views. Unwind at the bar or grab breakfast at The Riverside restaurant, which also serves brunch and dinner; connect to in-room WiFi for convenience.

Reviews

6.6 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Non-smoking
  • Free parking
  • Laundry facilities
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Business center
  • 7 meeting rooms
  • Terrace
  • Garden
  • Front-desk safe
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Picnic area

Feel at home (6)

  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The current price is NT$1,824
NT$2,189 total
includes taxes & fees
Mar 2 - Mar 3

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Portable fan
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed, Non Smoking, View

Highlights

Heating
Connecting rooms available
Flat-screen TV
Portable fan
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Portable fan
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Portable fan
Rainfall showerhead
Hair dryer
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
London Road, Bourne End, Hemel Hempstead, England, HP1 2RJ

What's nearby

  • The Snow Centre - 5 min drive
  • Warner Bros. Studio Tour London - 8 min drive
  • The Grove - 10 min drive
  • Ashridge Estate - 15 min drive
  • ZSL Whipsnade Zoo - 29 min drive

Getting around

  • Heathrow Airport (LHR) - 28 min drive
  • Luton Airport (LTN) - 33 min drive
  • London City Airport (LCY) - 69 min drive
  • Berkhamsted Station - 4 min drive
  • Kings Langley Station - 7 min drive
  • Hemel Hempstead Station - 29 min walk

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪The Bell Inn - ‬6 min drive
  • ‪The Steam Coach - ‬4 min drive
  • ‪The Fishery Inn - ‬3 min drive
  • ‪The Mallard - ‬3 min drive

About this property

The Watermill Hotel, Sure Hotel Collection by Best Western

The Watermill Hotel, Sure Hotel Collection by Best Western puts you within a 10-minute drive of Warner Bros. Studio Tour London. Freebies like WiFi and self parking are added perks, and guests looking to stay active can check out the nearby hiking/biking trails. A terrace and a garden are other highlights.

Languages

English

At a glance

DONE

Hotel size

    • 71 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 6:30 AM - 11:30 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7 AM–9:30 AM on weekdays and 8 AM–10 AM on weekends
  • Barbecue grills

What to do

  • Hiking/biking trails nearby

Working away

  • Business center
  • 7 meeting rooms
  • Conference space

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Wedding services

Facilities

  • 4 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas

Accessibility

  • Assistive listening devices available
  • No elevator (single level property)
  • Upper floors accessible by stairs only
  • 3 stairs to reach property
  • Thin carpet in room

Room amenities

Home comfort

  • Heating
  • Portable fan
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Travel crib
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 12.95 for adults and GBP 6.95 for children
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for GBP 15.0 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Watermill
Best Western Watermill Hemel Hempstead
Best Western Watermill Hotel
Best Western Watermill Hotel Hemel Hempstead
Hotel Watermill
Watermill Best Western
Watermill Best Western Hotel
Watermill Hotel
Best Western Hemel Hempstead
Hemel Hempstead Best Western
Watermill Hotel Hemel Hempstead
Watermill Hemel Hempstead
The Watermill Hotel Sure Hotel Collection by Best Western
The Watermill Hotel, Sure Hotel Collection by Best Western Hotel

Frequently asked questions

Are pets allowed at The Watermill Hotel, Sure Hotel Collection by Best Western?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Watermill Hotel, Sure Hotel Collection by Best Western?

Yes, there's free self parking.

What are the check-in and check-out times at The Watermill Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at The Watermill Hotel, Sure Hotel Collection by Best Western?

No, this hotel doesn't have a casino, but Grosvenor Casinos (18-min drive) and Genting Casino Luton (20-min drive) are both nearby.

What is there to do at The Watermill Hotel, Sure Hotel Collection by Best Western and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities like a picnic area and a garden.

What's the area around The Watermill Hotel, Sure Hotel Collection by Best Western like?

The Watermill Hotel, Sure Hotel Collection by Best Western is located on the waterfront. Popular attractions include Warner Bros. Studio Tour London, which is 8 minutes away by car.

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The Watermill Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

6.6

Good

7.4/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Lovely overnight stay
We had a lovely overnight stay. We loved how this hotel is built around an old water mill and how you are right by the overflow canal off the main canal. The staff were all extremely friendly.
Catherine, 1-night trip

6/10 Good

It was a pleasant stay, the only thing i would say is that the rooms need new carpets and a bathroom makeover, too dated.
1-night trip

8/10 Very good

All fine
Goood basic accommodation
Paul, 1-night trip

10/10 Exceptional

Pleasantly surprised 😮
Welcoming and helpful staff friendly with excellent service
Malcolm, 1-night trip

10/10 Exceptional

Very helpful staff. No restraunt
Martin, 1-night trip

4/10 Fair

Room ok, shower awful...cold!! So that's not good enough!! So dated could do with an improvement, carpet not that clean bits everywhere! Sound coming from window so can hear Road, can hear people being noisy above the room!
Francine, 1-night trip

4/10 Fair

Bar and restaurant shut
Was not advised the the bar and restaurant were undergoing maintenance and were shut. Had to go look for dinner at alternative venue.
Paul, 1-night trip

6/10 Good

Has so much potential being on the river & with the waterwheel but sadly the hotel has seen better days. Our room was plenty big enough but very old furnishings & the counterpains on the bed were stained. Unfortunately the rooms at the front are subject to road noise.
Toni, 1-night trip

4/10 Fair

Room was a good size, cold and had seen better days. Shower was cold/no food/bar yes theres a pub over thr road but its not exactly cheap. For over a £100.00 i exspected warm water and it to generally look like it was cared for.
Mark, 1-night trip

2/10 Poor

It was feckin freezing with a constant noise From
Patrick, 1-night trip

10/10 Exceptional

Excellent overnight find
Nice over night stop , although we are glad we had eaten as the Resturant and bar were closed . Room comfortable and warm with a view of the Brooke that ran past the hotel . Easy parking on site and the only staff member around was very helpful and pleasant.
Mariann, 1-night trip

8/10 Very good

Steve, 1-night trip

6/10 Good

Steven, 3-night trip

10/10 Exceptional

Jason, 1-night trip

8/10 Very good

Good location from the workplace...rooms are okey....but not too soundproof...and they are clean.....check in was alright but there were little propblems upon check in (1x i was checked into someone elses room...2nd time they did not have the booking upon arrival) ...staff was helpful and friendly to solve it...good breakfast
3-night trip

2/10 Poor

Won’t stay again
Room was freezing and took ages to warm up via the air conditioning Then no hot water in the morning for a shower Staff didn’t seem to care on check in or out
A, 1-night trip

8/10 Very good

I didnt like the fact the hotel and especislly the restaurant was very cold. No heating working.
1-night trip

10/10 Exceptional

Surpasses expectations. Room was excellent. Gentlemen named Jude at the front desk was extremely nice.
Kenneth, 1-night trip

8/10 Very good

1-night trip

8/10 Very good

One Night Stay
Clean room, great restaurant choice and good food. The only negative was it took a little time to get connected using the guest Wifi and breakfast was OK but as a whole very good.
Mark, 1-night trip

8/10 Very good

Accommodation okay but could do with a better update, breakfast was okay selection but hot buffet was poor only thing correct temperature was the hashbrowns . When I mentioned the Tomato Sauce had run out the lady serving look at me to say what do you expect me to do!! there after there was no replacement. At £98 B&B will not say again
Thomas, 1-night trip

8/10 Very good

2-night trip

8/10 Very good

Good comfortable quite hotel
Malcolm, 1-night trip

2/10 Poor

What a shame, the new rooms are lovely but...
On arrival, there were no staff anywhere, one customer in the deserted bar, an empty dining room, no one. Eventually a member of staff appeared, with no apology. The room was tired but OK, however in the morning none of the lights int he room, including the bathroom worked, meaning a shave by the torch on my phone. Unlikely I will return.
Doug, 1-night trip

6/10 Good

Sarah, 1-night trip