Bad service in restaurant, only evening. rest was okay
Only issue was with cleanliness... The carpets are super old and dirty... there were…
住宿表示有確實遵守We Care Clean (貝斯特韋斯特)等清潔與消毒措施。
可攜帶寵物但需額外收費每隻寵物每天 EUR15 (每次入住最高收費為EUR20)
住宿確認有配合We Care Clean (貝斯特韋斯特)，加強清潔與消毒措施。請注意，不同國家和不同住宿的文化規範和旅客規定會有所不同，顯示的規定是由住宿業者提供。
It’s was for the third week I stayed in best western Leoso Hotel Leverkusen but last stay was not as pleasant as earlier ones. So overall it’s nice as rooms are spacious and free minibar . But the coversheets i didn’t find so clean but as it was near to Rathaus Galerie and leverkusen mittebhbf booked it for my business trip.And also others options were not available
Sakshi, 2 晚商務旅行, 2019年12月08日
The pictures showed something different. Our room was supper old and small. Good for just sleeping!.
Richard, 3 晚家庭旅遊, 2019年11月28日
3 晚旅行, 2019年11月21日
Room was filthy and they didn’t even clean it up the first day. Breakfast was good but next time I’d look at other options
3 晚浪漫之旅, 2019年10月04日
Hotel is a bit out dated but room is big. Overall is good and comfortable stay for my business trip.
LEE LiNG, 1 晚商務旅行, 2019年10月04日
Overall good and basic hotel
LEE LiNG, 1 晚商務旅行, 2019年10月02日
The stay as ok but alot have changed in this hotel, like you have to pay to use tge pool, unfruendly staff, bad customer service, getting any thing fro site is an issue example ice for you room etc, no kn owledge of understanding guest, i brough extra guest this time and they said they won't come back to this hotel
3 晚好友同遊, 2019年07月04日
hotel specifies Air-conditioning in its room specification, however this not accurate. This makes the hotel uncomfortable in the summer months. additional the hotels rooms are very tired and in need to modernization / refurbishment.
Simon, 2 晚商務旅行, 2019年07月02日
Upon arrival (about 5pm), we found one employee at the front desk who had a line of four customers trying to check in. After some 10 minutes or so, we were helped and at the conclusion, there were an additional four people waiting to check in. Then we found our tv wasn’t working and the hairdryer also stopped working. There was no resolution to these problems. We were also suppose to have a King bed, but received 2 singles instead and we were simply told sorry, there was nothing that could be done. To top it all off, we were told the restaurant was closed and would not be available during our stay.
Brenda, 1 晚浪漫之旅, 2019年05月17日
I was travelling for attending a funeral, and booked this hotel spontaniously,i was very pleased with the friendly staff and the location.
Anna, 1 晚旅行, 2019年04月25日