At first there was a problem with the check in we had to wait about 30 minutes with a 3 years old child at the lobby although we arrived the hotel after check check in start time. Then when we got the room we found out that we have a twin beds instead of a double bed when I contacted the staff they said I had to reserve a king bed size to get a double bed. And we got noticed only when we got into the room that the pool is renovating but they head a nice pool instead at the hotel nearby in a few steps away from the hotel pool. But all the rest was amazing the staff is very nice and incredible the room was great food was delicious. The entertainment characters were stunning for our 3 years old. They really did a great job and she was very excited to see them all day time. The hotel is steps away from the water world and the Warner brothers park that's really comfortable. I have to say that's some manager called me and asked to hear about our checking problem and he offered to help with anything else. We had to leave early morning so he arranged for us breakfast to go and the taxi that waited for us in 5:00 a.m.
המלון קרוב מאוד לפארקים.
Good hotel if you are travelling with children
Very nice hotel overall. Only negative thing is that you have to either pay for buffet or order in dining room if you are hungry in the evening
Everything was 10/10
The staff are the most friendly and helpful I have ever experienced anywhere in the world and I have stayed in a lot of hotels.