Terrible experience, unfriendly front desk and F&B staffs.…
My Reservation was for 2 rooms requested connecting rooms or near each other due to…
住宿表示有確實遵守重新開放旅遊的國家指導原則 (墨西哥)和Safe Travels (世界觀光旅遊委員會)等清潔與消毒措施。
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
可安排延遲退房，但需額外支付 USD80 (視供應情況而定)
游泳池的開放時間為 08:00 至 22:00。住宿有滅火器、煙霧探測器、保全系統、急救箱和窗戶護欄，旅客可以安心入住。
住宿在前一組旅客退房後，將等待至少 24 小時才會接待下一組旅客入住相同的房間。
住宿確認有遵守Safe Travels (世界觀光旅遊委員會)等清潔與消毒措施。
I made my reservation through hotel.com for 2 adults and 2 childrens I missed to put my kids age, one 12 yrs and the other 15 yrs when I get to the Hotel the man in the front desk who help me charge me $250.00 more because he said that I didn't specify their ages and that the 15 years old was considered an adult..but their web page specify that kids age is up to 17....if you can reimburse my money I will be happy
Norma, 5 晚家庭旅遊, 2021年03月21日
We stayed here for four nights 5 days and we had an excellent time. Service was great from the movement we arrived. You can use their free peking lot or get valet depending on what you desire. Pool is amazing and restaurant food is also good quality.
Leonel, 4 晚好友同遊, 2021年03月17日
Very impressive details in the room.
Martin, 2 晚旅行, 2021年01月22日
Excellent experience I loved wonderful time ❤️ Soso
Mirta, 4 晚家庭旅遊, 2021年01月11日
Hotel Emporio had the best of the staff, amenities, facilities & restaurants to make your vacations a great experience!
EDUARDO PANTOJA, 3 晚浪漫之旅, 2021年01月10日
It was an amazing hotel, can’t wait for construction to be finished. Staff was great, but some didn’t speak English and weren’t willing to help. But the rest of the staff was great!
3 晚好友同遊, 2021年01月05日
Property was really nice. Rooms were updated.. Beach and property were clean. Definitely would go back and stay at Emporio
5 晚家庭旅遊, 2020年12月25日
Comfy beds and very clean rooms. Friendly staff. Fast Checking in. Clean pools . Buffet at s ok but could be better.
Stella, 5 晚家庭旅遊, 2020年12月22日
The food was not great and over priced , staff is also not so friendly, the place was full of people who were loud at late night hours (5am) experience was not the best.
Glenda, 2 晚浪漫之旅, 2020年12月17日
The property is fine for young partiers that only need a decent place to lay their head at night or to invite friends and get drunk in a hotel room, but not for people on vacation to relax or sightsee. Upon arrival, the staff member that attended us had an attitude, which was ignored by myself and guest. We went to our "ocean view" room which was clean enough, but was not as advertised. The view of the ocean was going out to the balcony and using binoculars to see it. We had a meer glimpse above the roofs of surrounding buildings. When getting our mugs for morning coffee, there were chips in the glass and some substance stuck in those chips as well as trash left on the balcony from previous guest's breakfast remains. During our first night, around 2 am, there was an awful, loud ringing that sounded of a hurricane alarm you see in movies. When calling the desk it was a triggered alarm by one drunk group (of several) in the hotel. It sounded for over a half hour and I'm sure my hearing will never be the same. As we went down the next evening, we decided to take a swim. There were two pools and we chose the one with no kiddie slide. As we began to swim, we noticed there was several trash items rubbing against our legs and decided to change pools. When approaching the next pool, we inspected prior to entering, to which we noticed floating vomit. The next day was our last and the beach view (from at the actual beach) was breathtaking. We will not return to this hotel again.
3 晚旅行, 2020年12月16日