Booked three separate rooms with “pantheon view”. All three rooms did not have a view of the pantheon, no matter how you were positioned in the room.
When approaching management regarding this matter, they insisted I needed to lean out of the window and look to the left. That’s unacceptable (and not safe) especially when you pay a premium for the “view”. Otherwise every hotel on 5th ave could say they have an Empire State Building view.
I was told management would contact me (Alessandro) to rectify but never heard from them and was charged full price.
It was obvious the establishment was all about charging top dollar while taking advantage of it’s guest because of the surrounding area.
I am hoping this review helps those who are skeptical about the property. Plenty of other options in Rome!
You pay a premium for
Nicholas
1 晚家庭旅遊
10/10
Sebastien
2 晚旅行
10/10
Esther
2 晚旅行
10/10
Amazing staff! Room incredible. Best location. Breakfast can’t be beat. Welcome drink great!
Chris
3 晚家庭旅遊
10/10
Melanie
3 晚旅行
10/10
Best location in Rome. Small, luxury, great service. Best breakfast imaginable.
Kathleen
6 晚浪漫之旅
10/10
The staff was very accommodating with our request for a different room.
Steve
2 晚家庭旅遊
10/10
Alexander
1 晚旅行
10/10
真實旅客
3 晚旅行
10/10
Beautiful room very comfortable & clean. Highly recommend my daughter & I stayed for 2 nights.
Sascha
3 晚家庭旅遊
10/10
Loved it. Convenient , beautiful and great service!
robert
5 晚旅行
6/10
I didn’t like the view they said my room would have had as it wasn’t a view
The property is in an amazing location. We stayed in a suite overlooking the Pantheon, which has one of the best views in Rome. The staff are friendly and very helpful. My only complaint on this property is the price. Although you are paying for the view, the price is a bit steep for a room that small.