Staff members were extremely helpful booking in was so easy even got an early check in. Margie in the restaurant very accommodating and the young man serving on the bar nothing too much trouble. Very clean my only downside not keen on hotel being on an industrial estate
Bridget
Bridget,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月23日
Weekend away
Lovely clean hotel, pool, sauna, steam room & jacuzzi clean.
Staff was very good & friendly.
Breakfast was very good
Samantha
Samantha,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025年2月18日
Ross
Ross,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月18日
Grumpy staff
I love scousers because of their warmth and friendliness but the service here - apart from the reception - was abysmal. If breakfast is supposed to be served until 9.30am you shouldn’t be made to feel like a criminal when you greet the staff with a friendly ‘good morning’ to be met with a cold response, looking at their watches and offering no welcome greeting in return. Just appalling when you consider how much working people like us spend in these places.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年2月13日
Åsa
Åsa,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月10日
Lisa
Lisa,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年2月2日
2 star hotel at most. Stay at a PREMIER INN
What a disappointment this hotel was, when I booked I registered my card as due to plans we knew we would need to make use of the 24hrs room service this was unavailable when we arrived even though advertised and there was no phone in the room. Our room was dirty with a stain on the side of the bath and the bedroom roof above the bed. On top of the wardrobe was filthy and had rubbish thrown up there and the bathroom floor was also dirty with earrings from the previous guests. Beside the bed was an old sink that had been boarded over but you could clearly see the waste pipes left under the counter. The swimming pool was a disappointment with the hot tubs and sauna not in use and the changing rooms smelling of urine. When we went for breakfast the next morning it was awful there were no clean plates or cups and the food was almost empty even though we were well within the time frame. I’m very surprised this is a 4 star hotel as every where we looked there was dirt and mess present and that includes the rest of the hotel not just our room. Must not take much to get 4 stars these days! would not use this hotel again.
Nicola
Nicola,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月27日
David
David,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月24日
Sumeet
Sumeet,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月15日
Clive
Clive,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月4日
Zakkara
Zakkara,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025年1月3日
Jonathan
Jonathan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月2日
Alexandra
Alexandra,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月1日
Pleasant stay just needs to some maintenance
Staff were lovely and friendly. Attentive. Helpful. Accommodating. Rooms clean but Property needs some attention. Leaking tap and toilet in bathroom. Kettle didn't switch off. Not enough cups for 3 people.
Not enough pillows. Only plug near mirror when using hairdryer not useable by hairdryer as bedside table glued to the wall making the plug inaccessible. Shower in spa freezing. Spa hairdryer not working. Room was comfortable and spacious and clean. hotel was quiet (it was new years eve) disappointed restaurant not open and spa not open on new years day. Car parking was free and plentiful. Would be useful to have an ev vehicle charger put in for customer use. Lampshades in bedroom need replacing. Carpet was clean and room smelt nice. More tea coffee and milk would have been nice .
Nichola
Nichola,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月29日
Great stay
Amazing sauna and swiming pool condition and the water so warm and perfect overall
Ioan
Ioan,6 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月17日
Mark
Mark,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月14日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月14日
Anum
Anum,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月1日
Colber
Colber,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月26日
We had a lovely stay, good value for money, rooms were nice and clean, plenty of space for our children, nice & clean, friendly staff & very helpful, and breakfast in the morning was great, thank you for a lovely stay & definitely will be back. EFC Fan.