I booked a room on expedia, but when I actually arrived at the hotel, the rude staff told me that there was no room, I was rejected and had to check in at another hotel. The money I paid has not been refunded to me, it's terrible
Qinsong
Qinsong,1 晚商務旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 19 日
Shower had cracks in the floor that caused me to have to step with caution in and out of the shower, bathroom door would not close without lots of force, there looked to be food residue on the side of the refrigerator, the toiletpaper holder was nearly falling out of the wall, and only one side of the stovetop worked
Faith
Faith,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 13 日
Gregory
Gregory,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 8 日
Horrible customer service, rude and unprofessional staff - property refused to refund the stay despite their not having our reservation, any availability and we were turned around “WE’RE SOLD OUT, CLOSED!!!” before we even walked in the door (staff outside smoking). The whole experience was horrible and now the property refused to respond to communications & process refund requests. Avoid at all costs
Samantha
Samantha,1 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2025 年 5 月 5 日
Naomi
Naomi,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 14 日
The room was a total train wreck, which may not have been that bad for normal Motel 6 prices, but for Masters prices, it was awful. The one saving grace is that the ladies who worked the front desk were awesome.
Lee
Lee,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 4 月 14 日
Worst hotel in Augusta.
Room was infested with bed bugs and cockroaches. When we told the front desk he laughed at us.
Michael
Michael,3 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 12 日
Awful 0-10
Dirty. Roaches. Spiders. Room looked nothing like the pictures advertised. New isn’t even have proper bedding
Robert
Robert,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 11 日
Matthew
Matthew,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 10 日
Francis
Francis,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 9 日
Lucas
Lucas,2 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 9 日
The mattresses (no mattress protector) were mouldy; the shower was mouldy and leaking; the floors were dirty (blood and insects); the room smelled of chemicals so much that it gave me a headache. My group had to immediately leave and find alternative accommodations. Please do not book at this place.