我是否可以免費取消巴塞羅瑪雅殖民風飯店 - 全包式的預訂並收到全額退款？

可以，巴塞羅瑪雅殖民風飯店 - 全包式在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

巴塞羅瑪雅殖民風飯店 - 全包式是否有游泳池？

是的，住宿提供室外游泳池和兒童游泳池。旅客可以使用游泳池，開放時間為 09:00 至 19:00。

巴塞羅瑪雅殖民風飯店 - 全包式是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物和服務性動物。

巴塞羅瑪雅殖民風飯店 - 全包式是否提供停車位？

是的，住宿提供免費自助停車服務。車位有限。

巴塞羅瑪雅殖民風飯店 - 全包式入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：任何時間。提前入住需加收相關費用，且需視供應情況而定。退房時間為 12:00。延後退房需加收相關費用，且需視供應情況而定。

巴塞羅瑪雅殖民風飯店 - 全包式和附近有什麼好看好玩的？

享受住宿提供活動，例如划皮艇、帆船和風浪板，或者到附設的網球場精進球技。住宿還有提供其他娛樂活動，例如健身課程、籃球和排球。去附設的 Spa 放鬆一下，或者到室外泳池游上幾圈。巴塞羅瑪雅殖民風飯店 - 全包式也具備3 間酒吧、夜店和水上樂園，以及三溫暖、蒸氣室和花園。

巴塞羅瑪雅殖民風飯店 - 全包式內部或附近是否有餐廳？

是的，此住宿附設 4 間餐廳。

巴塞羅瑪雅殖民風飯店 - 全包式有戶外私人空間嗎？

是，每間客房都有陽台。

巴塞羅瑪雅殖民風飯店 - 全包式附近的環境怎麼樣？

從巴塞羅瑪雅殖民風飯店 - 全包式走路只要 1 分鐘就可以到艾克斯普哈海灘，另外走 5 分鐘還可以到Kantun Chi 生態公園。旅客很喜歡這間住宿的中心位置。

巴塞羅瑪雅殖民風飯店 - 全包式住宿資訊、相片和旅客評語

Q: 巴塞羅瑪雅殖民風飯店 - 全包式是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物和服務性動物。

Q: 巴塞羅瑪雅殖民風飯店 - 全包式內部或附近是否有餐廳？

是的，此住宿附設 4 間餐廳。

Q: 巴塞羅瑪雅殖民風飯店 - 全包式有戶外私人空間嗎？

是，每間客房都有陽台。

10/10 好極了

2025 年 9 月 25 日

María del Rosario，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 10 日

Carlos Alberto，1 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 9 月 2 日

MARIA DE LA CRUZ，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 31 日

Excelente

Thelma Gabriela，3 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 8 月 27 日

Evelyn，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 27 日

Jose，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 16 日

Observaciones

La estancia fue excelente! El proceso para realizar el check in fue bastante tardado 1 hora esperando y en la habitación hay un aparato en la parte de arriba con luz verde que no deja descansar. Respecto al trato del personal, las chicas del spa en recepción con actitud poco amble y las chicas y chico que te dan las instrucciones de la hidroterapia muy serviciales. La hidroterapia la recomiendo 100% Algunos meseros de los restaurantes igual con actitud poco servicial. Gilberto Hernández del Mariachi Grill, Barcelo Maya Colonial fue excelente

2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 10 日

Marcella，10 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 8 日

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 20 日

My 6th visit to the resort & was there 2 months prior to this trip in May at Tropical. Only issue I had was getting an ala carte reservation for 4. Went into guest services 6 times and they would tell us every restaurant was full until the 21st. Called from room numerous times & was told the same thing. I talked to many people who were getting numerous reservations during the week we were there . So not sure why the were feeding us this BS our whole trip.

Ryan，6 晚家庭旅遊

Expedia 真實旅客評語

4/10 一般般

2025 年 7 月 20 日

I sent in a request and a few questions and the resort never responded. They tried answering the questions after i arrived and didnt grant me my request for 2 double beds as they cannot accommodate the request. Bc they over book rooms apparently with families of 4 or more. Reservations are a nightmare, you are lucky if you get even 2 in a week and if you want a specific restaurant its only what they tell you is available, so you might have to choose your last choice. One review mentioned when you walk by the dinners you can see half the restaurant is empty, so you are forced to eat at the buffet bc thats the only option. The buffet food is the worst food. Almost everything is so over cooked and dry. Definitely the worst food ive experienced at any vacation to all inclusives, cruises etc in the last 18 year (No bugs or flys) just not good at all. Entertainment is similar, shows at night. Also almost everything comes with cost. If you are traveling with kids be prepared to pay alot of extras for the mall area. Even Put put, cost if you dont go early enough. They told me about $12 per person after 7. We came back from xel ha 2 nights before we left and the roo. Smelled like sewage and there were a massive amout of small kinda nats on the bed and throughout the room. When i tried getting it resolved it was almost as if the front desk was trying to keep us in there. Maintance could tell me there was some infestation in the air-condition but wasnt sure where the smell came from

Brad K，5 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 19 日

Overall is good, but rooms need a little makeup.

Raul，6 晚家庭旅遊

Expedia 真實旅客評語

6/10 不錯哦

2025 年 7 月 19 日

The staff is very friendly and property is clean and taken care of. The food was a disappointment, lots of junk food, not many healthy choices and very crowded during meal times. The beach areas are nice, however it is quite difficult getting into the water, although it seems like a sandy beach, there are a lot sharp rocks at the bottom of the sea. Check out the eco park Kantun-chi across the highway, the underground river tour was amazing.

No Russian flag but luckily menus are in Russian at the restaurants.

Olga，4 晚旅行

Expedia 真實旅客評語

2025 年 7 月 16 日

5 晚家庭旅遊

Hotels.com 真實旅客評語

4/10 一般般

2025 年 7 月 16 日

I was very disappointed with my experience at this hotel. The staff, especailly some of the dinning hostesses were surprisingly unfriendly and at times even hostile. The food options were extremely basic and lacked flavor. Dinning reservations were very hard to get and if you were lucky they reserved it at 9 pm, which is very inconvenient, and the overall service and food in the dinning area was not good, not fine dining. The hotel felt overcrowded and definitely overpriced for the quality of services provided. Bar drinks were subpar, and getting a drink by the pool took forever due to lack of staff available outside. The overall service was poor and lacked friendliness one would expect from a 5 star establishment. I wouldn't even rate it 3 stars. The only positive aspect were the kids club and water park-the staff in the kids' area were kind and engaging. Other than that I would not return and do not recommend this hotel. They need to polish customer service.

Kimberly，8 晚家庭旅遊

Expedia 真實旅客評語

6/10 不錯哦

2025 年 7 月 15 日

Todo muy bien, pero la humedad en las habitaciones es extrema, me enfermé por tener la cama demasiado húmeda por dentro y fuera, el sillón, la ropa colgada en el clóset, en general todo estaba mojado por la humedad.

María，4 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 15 日

It was good overall. The place is very big and we feel like we spent the whole time walking. We did not like the quality of the food. But I have to say the green areas are beautiful and only for that I enjoyed it very much. I was impressed with the lack of sand everywhere like I've seen in other hotels. I feel like they control that issue successfully. I appreciated the employees that were taking the algae. It certainly helped a lot, but I didn't mind getting in the pools when the beach wasn't nice enough to my liking, because the pools are very, very nice.

Linette，5 晚家庭旅遊

Expedia 真實旅客評語

巴塞羅瑪雅殖民風飯店 - 全包式

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