The staff were all very friendly and helpful. The facilities were outstanding, the food exceptional, and our stay was beautiful I would definitely recommend this and stay again soon. The only negative I could even think to mention was it was extremely hot throughout, often too much and this was even without heating on
Robert
Robert,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 1 日
Rob B
One night business trip room ok. Toilet flush not working correctly, bath panel old and worn along top, sink plug did not fit. Cleaner in the morning tapped very lightly on the door before I could even get to the door he had opened it using his pass key card and was coming in. Then said did not think anyone was in here. Not good told staff on reception waiting for a response.
robert
robert,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 27 日
Stopped away for work
All the staff were very helpful and friendly
Facilities are amazing
Food was incredible
The only downside was that the bed was comfortable because it wasn’t a true double bed but two singles pushed together and the shower fell off its holder if you turned the pressure up too high. This could just be the room I had and others may be much better.
Would stay here again
James
James,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 10 日
great hotel and facilities
Louise
Louise,1 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2025 年 2 月 26 日
The room was great and the facilities were fantastic however another guest at the hotel used their key card and gained access to my room whilst I was sat in my room
Michalis
Michalis,1 晚商務旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 2 月 4 日
stephen
stephen,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 2 月 1 日
Customer service from front desk was faultless , very friendly and helpful, room was very dated , definitely needs an upgrade and repairs done
David
David,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 1 月 25 日
Dining was good, property requires some maintenance/ updating
Barrington
Barrington,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 7 日
Pippa
Pippa,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 6 日
Unreal service
Amazing service from Edan & Natalie in the restaurant & Bar .
Very beautiful grounds and a lovely cosy feel inside
Zoe & Steve went out of their way to make our stay memorable
Kevin
Kevin,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 1 月 1 日
SUKHBINDER
SUKHBINDER,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 6 日
an oasis
A time of relaxation in a busy schedule. Champneys fitted the bill perfectly.
Jackie
Jackie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 11 月 23 日
Christopher
Christopher,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024 年 11 月 23 日
Andy
Andy,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024 年 11 月 22 日
Amber
Amber,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 11 月 22 日
Posh
Very posh and upmarket. Room I stayed in was a bit dated but the hotel as a whole was very well maintained.
Only downside was I felt out of place as it was too upmarket.
Craig
Craig,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 11 月 19 日
Christopher
Christopher,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024 年 11 月 13 日
Over priced weekend away.
I was really disappointed by our visit. It was £900 for 2 nights in a double room, and we were told that didn’t include the spa, which would cost an extra £70 each for access during the day. I think it’s just way too expensive for what it offers.
The food was pretty mediocre. To add insult to injury, I got food poisoning. No idea if that was from this hotel or not, but it didn’t exactly help.
Jo
Jo,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024 年 11 月 5 日
Christopher
Christopher,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 11 月 2 日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 10 月 24 日
Aida
Aida,1 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024 年 10 月 22 日
More care needed in actual bedrooms!
I stay in hotels 4 nights a week, as long as the hotel is clean and has a decent bed I am usually happy. But the price of the hotel in regards to quality was extremely lacking. I stayed in room 149, and there were lots of simple small things wrong with the room which accumulated.
1: The extract fan in the toilet was extremely dirty (never been cleaned) and didn’t extract anything!
2:The bath panel was falling apart.
3:There was mould all around the bath area - especially the taps.
4:bath had a badly repaired chip
5:wall tiles in bath had not been cleaned (had red dye in the grout)
6:mirror had damage and looked bad
7:wall next to mirror had not been cleaned - dirty marks
8: damage to bathroom door
9: curtain was not fastened to pile and had been previously damaged
Now the good parts - staff were all excellent!
Found it quite expensive for 1 night and reminded me of a BUPA Hospital - all shiny and nice on the outside (lovely grounds and reception areas and area around spa) but behind the scenes (bedrooms) require a lot of attention to bring it up to even premier inn standards
Nick
Nick,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024 年 10 月 17 日
Not blown away
Overall it was ok, the jacuzzi was broken which should have been mentioned during the booking process, it was quite overbooked/crowded and we waited quite a long time for our dinner. The pools definitely could be warmer and certain parts of the spa need some attention/updating. Also the lack of reception answering our calls before we arrived was not great