Our stay at the Courthouse Hotel Soho was, without exaggeration, a huge disappointment and nearly ruined the end of our 10-year anniversary trip.
The 6th floor corridor (where our room was) was mid-carpet replacement, and a housekeeping vacuum lived permanently outside our door. The bathroom had an exposed sewer drain making it reek of sewage we had to cover it with a coffee cup and paper to manage the smell. The AC leaked, soaking the carpet, and the shower swung from scalding to freezing, making it unsafe. Slippers were cheap and paper-thin.
The hotel is old, in dire need of renovation, and nowhere near 5-star quality. Hotels.com offered zero help; the hotel refused a refund. We’ve stayed in 3rd world countries with far better accommodations. They should be ashamed to market this as luxury.