What can we say ? Great stay all around.
awesome hotel and resort to live. especially in summer. Great great view. Casino was…
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
早餐每人費用約為CAD16 至CAD50 之間
住宿使用消毒劑進行清潔；經常有人接觸的表面會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
住宿在前一組旅客退房後，將等待至少 48 小時才會接待下一組旅客入住相同的房間。
Lovely stay overall. The and scenery is beautiful. Room was spacious and comfortable. The staff was was amazing. However, the only slight drawback would be the food. Had both breakfast and dinner twice but the quality was subpar to what you’d expect in a 5star hotel and for the prices they charge.
2 晚浪漫之旅, 2020年09月09日
Excellent, friendly service and the hotel was super clean! Will definitely go back!
Georgia, 2 晚旅行, 2020年09月03日
The grounds are magnificent and the hotel staff was very helpful. The room could have used a little more attention (carpet seemed a little dingy) and the St. Laurent restaurant was a big disappointment- food was average, wine list was limited and missing information, portions were way too big and not much atmosphere (certainly Covid adjustments did not help that)... much better dining experiences were had elsewhere in the Malbaie region.
2 晚好友同遊, 2020年08月31日
The grounds are beautiful but the interior needs updating. Carpets are old, rooms are dark and small, bathroom is small. We were 4 people (2 adults 2 kids on 2 double beds). However, our view was very nice and the hotel Amenities are awesome! Outdoor heated pool, tennis, basketball, soccer, mini golf all Complimentary. The restaurant was a disappointment for the price you pay. The grounds are spectacular!
2 晚家庭旅遊, 2020年08月04日
The hotel is very outdated and the food is super expensive for the quality of the food , restaurants and service . At check-out they wanted to charge us the room Bar and we found it very dishonest . I also found that the pool was too crowded and the distance was not followed . Some at the reception were not using masks and the rules were not followed by everyone . There was no cleaning or room service which I agree but they should have discounted the prices or offer at least a free meal to compensate for the services not offered . The Location was good and the grounds and the view was nice .
Teresa, 3 晚家庭旅遊, 2020年07月13日
Very bad food. Very bad hygiene. Very old. Too expensive for what we got. It was too crowded and the service is bad.
2 晚家庭旅遊, 2020年03月06日
The pool and the casino area as well as the restaurant offer
2 晚旅行, 2020年02月14日
We were really disappointed with the overall service at the Fairmont. Here's a few examples we had in our 4 nights stay: - When I asked front desk for ice in my room I was told the ice machine was near the door "XXX" so I can get it myself - Concierge is very hard to talk to.. we tried 4 times between 8am and 19pm and only found her 1 time. The rest of the time we got told she was gone or not there at the moment. - Valet staff is useless and keep talking with each others.. never open the door for you at least say Hi - We wanted to skate outside the hotel but since it snow the day before, nobody cleaned the ice. - Restaurant in the hotel is overpriced and food is at best "okay" - We bough water and soft drinks to bring them in our room and when checking out we were told by the front desk staff "Not to empty the frig next time we come here ... " I wonder what would happen if I do it again? We didn't feel like the staff cared at all about us, we know this Fairmont is financed by public fund and you can tell. The managers did a terrible job training employees on how to treat customers.
Philippe, 3 晚浪漫之旅, 2020年01月10日
La glissade et le rond de glace étaient fermées. La patinoire était à demi nettoyée et ce malgré une belle météo.
Guy, 1 晚旅行, 2020年01月06日
not to the level of our expectations for the Fairmont properties. Minimal amenities offered as well.
2 晚家庭旅遊, 2020年01月04日