Was in Cleveland area for Cleveland Clinic and needed two nights. The shower had sop scum that needed to be cleaned and the couch was very dirty. The heater in our room smelled like something was burning, so we couldn’t use it. The high temperature was 66 for two days. They offered to switch rooms, but I was too sick to move. Very frustrated that the room was rented to us in the first place.
Kimberly
Kimberly,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月17日
assaf
assaf,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月4日
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月2日
Linens
The room was very nice but the blankets they provided were like sand paper and the sheets were dingy but clean I hope
CONNIE
CONNIE,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月29日
Jeff
Jeff,6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月28日
Audrey
Audrey,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月14日
Tiffany
Tiffany,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月12日
Tiffany
Tiffany,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月11日
Excellent
Great hotel. Staff was friendly and helpful. Hotel was modern and very clean. Room was quiet. Bed was very comfortable. Great hot tub. Pool was a comfortable temperature.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月10日
Heavenly Hotel
Great
Nancy
Nancy,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月5日
The stay here is always a great one. Unfortunately their system was down and you could not access the gym, side door, or gym without a staff member opening the doors for you. That was a huge inconvenience. Other than that, the stay was good.
Tiffany
Tiffany,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月29日
Great Stay
Enjoyed a 5 day stay over the Thanksgiving holiday. Everything was clean and service was great. Breakfast was good as well with a variety of options each day.
Thomas
Thomas,5 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月29日
Outstanding customer service, staff very knowledgeable and friendly. Hotel clean, are tub was stained and in need of a little TLC. Other than that room was clean. This is the second time we went down to eat breakfast and other customers were not using utensils to grab food with, they were using their hands. Extremely unsanitary.
Tiffany
Tiffany,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月21日
10 out of 10
Hotel was clean, front desk staff very professional and friendly.
Tiffany
Tiffany,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月16日
Good
Nice room, clean, tidy. The service at reception was very good. Breakfast could be improved, as could the service of the staff in that area.
真實旅客
3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月10日
Suprisingly clean
Front desk staff were friendly and checked me in and out quickly. The bed, bathroom, couch, and floors all looked very clean. I have a hard time feeling clean in a hotel room if I see even one hair in the bed, tub, etc. I didnt see anything in the room that made me feel like it hadn't been cleaned well enough.
Chelsea
Chelsea,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月10日
Marie Josée
Marie Josée,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月7日
Daniel
Daniel,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月5日
.
Karen
Karen,1 晚好友同遊
Orbitz 真實旅客評語
10/10 好極了
2024年11月4日
Staff was friendly
Matthew
Matthew,1 晚浪漫之旅
Orbitz 真實旅客評語
10/10 好極了
2024年10月31日
Nice property.
Nashawn
Nashawn,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月29日
Great hotel in a great location. Room and common areas were well maintained and clean.