I love this resort, they even upgraded us with no cost. Would definitely recommend.
Lilly
Lilly,5 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 6 月 20 日
The hotel was horrible not worth the money! The staff was very rude non accommodating. The rooms were terrible with view to the lobby. A staff literally saw me naked as he passed by. The pools were moldy and the beach bad seaweed that go for miles and miles. Could not use or even lay down by the beach because of the seaweed and smell. Ariana specifically was the worse staff.
Yiveily De los
Yiveily De los,3 晚家庭旅遊
Travelocity 真實旅客評語
2/10 不太好
2025 年 6 月 18 日
Roman was horrible, ac did not work, refrigerator did not work
Shawn
Shawn,3 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 17 日
Tonia
Tonia,6 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 17 日
Great little resort.
Kuldeep
Kuldeep,7 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2025 年 6 月 16 日
I didn't like the service from the staff
Andre
Andre,8 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 15 日
Overall a great experience. Staff was great. Shows were fun. Rooms were a little dated but well maintained. Biggest disappointment was the beach being covered in seaweed. It was horrible stacked 4 and5 foot tall.
Jessica
Jessica,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 14 日
The resort was beautiful, clean and had great staff. Besides the beach being taken over by seaweed (which they were constantly trying to remove), the resort had no negatives. The food was excellent in all of the restaurants. We would definitely go back.
Jared
Jared,6 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 13 日
To be honest I was disappointed it was our 35 th Anniversary and we got nothing. We were told we'd had something special.
My husband talked to frt desk they promised lots but nothing.
Food was so so, crepes were awesome
Room had bugs, called house cleankng 8pm still nothing, finally the next day.
One morning at 6am workers getting ladders, tools and talking loudly. Good thing we got a great deal $$
Murray
Murray,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 10 日
Friendly Staff
Benjamin Jr
Benjamin Jr,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 10 日
This was a very fun all inclusive. Be sure to check the time of year so that the sea weed doesn’t block your access to the ocean. The wait staff was amazing, kind and welcoming. Front desk was not so helpful. Check out was not easy and not clear .
Christine
Christine,8 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 9 日
Overall a good stay for me but not others in my party. you can hear the cleaning staff at all hours of the day, 6 am to 10 pm. Check in was very difficult because we booked though Expedia and had issues with the number of people in the room and the hotel could not help at all, so i had to sit on the phone with Expedia for 2 hours to get it sorted to even have a place to stay. the hotel is not flexible at all, but Expedia was nice. the restaurants were booked up 4 out of the 5 nights we stayed. All but 1 bar is open after 7 pm. The shows were amazing, and we enjoyed them the most. the room service on the app only worked the first night and did not work the rest of the trip. overall, i enjoyed the relaxing stay but it's not a lot of night life or activities for someone in their young twenties.
Nichole
Nichole,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 8 日
Falta de atención en de personal en pie de piscina, laguna sucia
Oswaldo Daniel
Oswaldo Daniel,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 7 日
Suzanne Marie
Suzanne Marie,7 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 6 日
Catherine Nancy
Catherine Nancy,9 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 6 月 5 日
Mixed reviews on this one.
Check in:
Our reservations had the ages of our children wrong. When we checked in they said we had an additional charge of $1200. We already had additional taxes/fees charges (about $400 per room).
Our upgraded privaleged suit did not have very good views..we faced the street. We were on the ground level and had kids but you could go into the patio to the room next to you. This seemed very unsafe unless you had both rooms. Which we had requested but were told they dint have adjoining rooms. We also reserved privelaged suite with 2 queen beds from expedia site; however those dont exist only king with sofa bed. Sofa bed was large enough so it worked out for the kids. Not as comfortable for our older son.
Privelaged Upgrade:
We did use the privelaged beach/pool area. It was very nice and clean. We didnt have a problem finding chairs. Our bartender at the privelaged bar was fantastic.
Food:
After reading reviews on dinner reservations, we booked our dinner reservations right after check in through the website. The check in staff did not mention this at all. It was pretty easy. However it still showed 2 infants so none of our reservations included our 2 kids. We had to fix it every time and hope they had room. We tried to fix it in advance but were told it was fine.
Food was good. Service was good! People were friendly.
We participated in many activities. Staff selling at pool and beach was pretty annoying.
Juanita
Juanita,7 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 4 日
Love that this resort is smaller, but disappointed in that there are not really any activities or areas just for children and families. Too many children at the pool bars, these need to be adult areas only. The staff is always super accommodating especially Johana, Nelson and Alfredo. Glad to see the room renovations, very modern and clean.
Janet
Janet,7 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 4 日
It was nice
Luis
Luis,7 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 30 日
overal good
Vesselin
Vesselin,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 30 日
The staff is always great, and the food is great. The keep rhe beaches and the property super clean. They are always trying to improve your stay. The spa is wonderful the hydrotherapy is always refreshing after a nice massage.
KIMISHA
KIMISHA,5 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2025 年 5 月 30 日
La comida, no es de muy buena calidad, cero variedad. La atención del personal de restaurantes es mala . No buscan como ayudarte o hacerte sentir cómodo. Fuimos en familia y siempre hubo problema para sentarnos juntos.
La habitación fue lo único bueno bastante limipa y bonita