Service was good. Hotel was not in great shape. Large chunks of flooring missing in elevator. Overall in poor maintenance. Room had a heavy smell of mildew.
Anthony
Anthony,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 24 日
AWFUL
Front desk checked us in under the wrong name and credit card number (i only questioned it because she said our visa had already been charged and my hotel account only has 2 MASTERCARDS on it so we said we didn’t think it was right. But we got checked in. Things were good. Their site says hair dryer in each room so I didn’t bring one from home. No hair dryer in our room it had been ripped out of the wall - so I asked them to bring us one. They said yes but never brought one. I called again and said They don’t have one that worked so she let me use the one in a vacant room next door. Only problem was it didn’t work either. So maintenance brought us one that was so ragged and beat up and said well you have to hold the button down the whole time bc it’s broken. Well ok it’s 10pm so whatever. After about 15 seconds IT CAUGHT ON FIRE - room filled with smoke almost caught my hair on fire. I took it to the front desk told her it caught on fire and she said “oh yeah I was afraid that might happen” WHAT?!?! We switched rooms bc of the smoke and finally went to sleep. Next morning our keys don’t work. Pretty much the worst stay ever
Tim
Tim,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 3 日
2 nuitées en famille
Hôtel qui donne l'impression d'abandon: enseigne cassée, piscine mal nettoyée, beaucoup de choses cassées: sentiment d'un manque important d'investissement d'entretien.
Chambre grande.
Petits déjeuner très moyen
Michael
Michael,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 7 日
Somewhat disappointed
The room was mostly ok but the bathtub had rust on it. The hot tub which they advertised on hotels.com was broken. The continental breakfast didn't have great options.
Marshall
Marshall,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 22 日
Stay was nice was clean breakfast was awful
Amanda
Amanda,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 20 日
Room 124 smelled mildewy and the floors werre damp all night and the next day. There was a roach on the wall. The pool and hot tub were filthy. And lastly there was mold in my AC vent and arpund the AC and the neighbors said their AC didnt even work the entire night.
Rachel
Rachel,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 6 月 17 日
Very terrible!!
Rebecca
Rebecca,2 晚家庭旅遊
Travelocity 真實旅客評語
2/10 不太好
2025 年 6 月 17 日
It needs a hotel inspector to come in!!
Rebecca
Rebecca,2 晚家庭旅遊
Travelocity 真實旅客評語
4/10 一般般
2025 年 6 月 15 日
Thought it would be good- the whole hotel smelled terrible.
Our room again smelled terrible and wasnt cleaned properly. Bathroom smelled like a black and mild cigar. Trash including chips, vape cartridge (my kids found), tags from toys were found. No soap for the sink, mildew in shower.
Hot tub was out of order and gross. People smoking cigarettes at the pool to the point it wasnt enjoyable. Walls are paper thin as well.
Rebecca
Rebecca,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 11 日
Pool not clean and hot tube not working smelly room
JESSICA
JESSICA,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 1 日
deandre
deandre,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 29 日
Shannon
Shannon,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 25 日
It was cool.
Mario
Mario,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 13 日
Convince
Patricia
Patricia,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 8 日
COMFY
MY STAY WAS COMFORTABLE
Hollie
Hollie,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 6 日
marilyn
marilyn,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 1 日
Location was convenient to the area I was working.
Ted
Ted,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 30 日
Rosie
Rosie,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 4 月 29 日
I got this hotel because it said it had a jacuzzi, but it was green and full of dead bugs. Pool was also dirty, elevator stopped working and our room was on the 3rd floor. Ice machine was also not working on the 3rd floor we had to go to the 1st floor to get ice very inconvenient!!! We also had to disconnect our TV for 10 sec so the remote would work. VERY DISSAPOINTED!!!!
marilyn
marilyn,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 25 日
Todo excelente!!!
Ana Celia
Ana Celia,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 23 日
Excellent value
Very clean and nice. Room was spacious and clean.
Chris
Chris,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 22 日
They never clean the room on the 3 nights that we spend on the hotel
Luis
Luis,3 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2025 年 4 月 21 日
The staff was great. My complaint is that we were booked in the wrong room. This was immediately corrected. The hot tub was not working. I traveled from Chicago to TX so was looking forward to the warm weather and using the pool/hot tub. The hair dryer in our room did not work, this was inconvenient as we were in town for a party and needed it, they did however open the room next to us so we could use the one in that room. The washer and dryer were out of order.
Nubia
Nubia,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 4 月 20 日
My microwave didn’t work my blankets and covers had stains on them