Hotel Serrano is a warm retreat in the heart of San Francisco, with a free breakfast buffet and daily manager's reception that delight guests. Enjoy high-speed WiFi, unwind at the bar or restaurant, or grab a coffee at the café.
BR 386, KM 35, bela vista, Frederico Westphalen, RS, 98400-000
What's nearby
Wilson Lutz Farias Municipal Museum - 12 min walk - 1.1 km
Restaurants
Vitrola - 10 min walk
Dog Ki-Delicia - 11 min walk
Sorveteria e Pastelaria Skina - 13 min walk
Restaurante Simonetti - 17 min walk
Alecrim Restaurante - 13 min walk
About this property
Hotel Serrano
Hotel Serrano is a great choice for a stay in Frederico Westphalen. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat.
At a glance
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Hotel size
56 rooms
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Parents must have child's birth certificate and photo ID*
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Pets
Pets stay free (dogs and cats only, 1 total)
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free secured, covered onsite self parking
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Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–9:30 AM
Restaurant
Bar/lounge
Coffee shop
Free daily reception
Working away
Meeting rooms
Services
24-hour front desk
Accessibility
Elevator
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
42-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Bidet
Free toiletries
Towels
Toilet paper
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Here's the breakdown, no surprises
Children & extra beds
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel Serrano Hotel
Hotel Serrano Frederico Westphalen
Hotel Serrano Hotel Frederico Westphalen
Frequently asked questions
Does Hotel Serrano offer free cancellation for a full refund?
Yes, Hotel Serrano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Serrano?
Yes, cats and dogs stay free, with a limit of 1 total.
Is parking offered on site at Hotel Serrano?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Serrano?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.
Are there restaurants at or near Hotel Serrano?
Yes, there's an onsite restaurant.
What's the area around Hotel Serrano like?
Hotel Serrano is located a short 14-minute walk from Wilson Lutz Farias Municipal Museum.
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Hotel Serrano Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
10/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 3, 2025
Verified traveler
1-night trip
10/10 Exceptional
Jul 28, 2025
ÓTIMO HOTEL
Excelente acomodação e atendimento.
Dirson Luiz
Dirson Luiz, 1-night trip
8/10 Very good
Jun 26, 2025
Voltaria lá
Hotel muito bom. Limpo, organizado, bom atendimento.
joao batista
joao batista, 2-night trip
10/10 Exceptional
Jun 15, 2025
Me surpreendeu.
Hotel novo ou todo reformado. Piso, pintura quarto com split (silencioso), água com aquecimento central (torneira e chuveiro). Estacionamento pequeno e pode diversificar mais, o café.
Otacilio
Otacilio, 1-night trip
8/10 Very good
Jun 2, 2025
Muito bom, muito limpo, café da manhã acima da média do para esse preço de diária.
Único ponto negativo é que estavam sem água quente no chuveiro.
Lucas
Lucas, 1-night trip
10/10 Exceptional
May 23, 2025
FERNANDO
FERNANDO, 3-night trip
8/10 Very good
May 15, 2025
Simone elisabete
Simone elisabete, 1-night trip
10/10 Exceptional
May 8, 2025
Victor
Victor, 1-night trip
6/10 Good
Apr 29, 2025
ricardo
ricardo, 2-night trip
8/10 Very good
Apr 21, 2025
Hotel bem bom pelo custo benefício. Cama confortável e café da manhã ótimo. Fica na entrada da cidade, até o centro são uns 20/30 minutos de caminhada ou menos de 5min de carro. Gostei bastante do hotel e com certeza voltaria numa próxima oportunidade.
SANDRO A
SANDRO A, 2-night trip
8/10 Very good
Apr 19, 2025
Renato
Renato, 1-night trip
8/10 Very good
Apr 13, 2025
Jeferson
Jeferson, 1-night trip
10/10 Exceptional
Apr 7, 2025
Ótimo
Otimo
Lincoln
Lincoln, 1-night trip
8/10 Very good
Mar 5, 2025
deixou a desejar
O Hotel em geral é bom, porém no meu quarto havia um buraco no teto e a janela dava para uma área comum e o vidro não trancava, ficava aberto, solicitei a troca de quarto e me informaram que o hotel estava lotado e nem fizeram muita questão de verificar ou ao menos tapar o buraco.
O Cafe da manhã muito bom e a atendente muito simpatica.
Sheila Regina
Sheila Regina, 2-night trip
8/10 Very good
Feb 27, 2025
Altemir
Altemir, 1-night trip
6/10 Good
Jan 20, 2025
LUIZ AILTON DIAS
LUIZ AILTON DIAS, 1-night trip
10/10 Exceptional
Jan 14, 2025
Jaison Ricardo
Jaison Ricardo, 1-night trip
8/10 Very good
Jan 14, 2025
Poliana
Poliana, 2-night trip
8/10 Very good
Jan 13, 2025
Quarto a contento, conforme no anúncio, roupas muito limpas. O café estava ótimo. A recepção deixou um pouco a desejar, quando chegamos não havia ninguém na portaria, tivemos que esperar mais de 40 minutos para a chegada do próximo atendente e houve confusão na reserva.
Rosa Angela
Rosa Angela, 1-night trip
10/10 Exceptional
Dec 29, 2024
Leila
Leila, 3-night trip
8/10 Very good
Oct 19, 2024
Quarto limpo, organizado. Cama confortável.
Só faltou frigobar para água gelada, mas tudo certo!