4/10 一般般
2025 年 8 月 13 日
Hotels and Bellevue seem to match
Hotels was horrible at changing the booking, after 5 attempts it finally got through. But the Bellevue did not have the right info once we got there, i spend 1-2 hours on reception clearing things out and they almost cherged me for another stay. Room was cleaned once after 6 days.
Reception staff was nice but its not really the holiday place i would recomend. Also i will never again make 2 bookings on Hotels.com as the customer service is non existent. What works works what doesnt cant be fixed. I need no words of confirmation that things will be better. Just try to have a staff that knows what they are doing, picks up the phone and does what they say.
Mandic
Mandic,7 晚家庭旅遊
Hotels.com 真實旅客評語