WHAT WE LOVED: THE STAFF
The entire staff of this property gets an A for a terrific job. The front desk staff, all of the staff at all of the restaurants, housekeeping, the pool attendants, the beach attendants, the drivers and the entire staff gets an A for a job well done.
The staff of this facility are humble, kind, attentive and overall excellent and their jobs.
The food at the facility was also pretty good.
WHAT WE LIKE TO SEE IMPROVED: THE PHYSICAL FACILITY.
The Facility is in desperate need of a facelift. Physically, this resort needs to shut down for a year for a complete renovation.
The overall buildings and all of the rooms need to be renovated.
There is much potential in this property however the physical facility itself is in dire need of a complete overhaul.
The pool and its general surroundings is dilapidated. All of the pool furniture needs to be replace with modern functional furniture’s. The pool itself needs to be redone and all of the structures including the swim up bar needs to be refurbished.
Swim up bar rarely has anything to drink and the staff needs to go inside for simple drinks that is ordered, even a simple beer.
The rooms need a total makeover especially the bathrooms which smells terrible in the mornings. The housekeeping staff are terrific they would come in, in the morning when we complained about the awful smell coming from the bathrooms and they would spray chemicals, but this was a temporary fix.