I will feel so comfortable the room was clean not smoking. Bed was comfortable.
Raymundo
1 晚家庭旅遊
8/10
Bruce
1 晚家庭旅遊
4/10
When I arrived the first thing that was broken was the closet doors. I reported it but they were not concerned. Next the refrigerator was off and smelled like salami. The woman now staffing the desk replaced it—she was great. The plugs near the bed didn’t work (inconvenient for my phone). Then found a hand towel in the bathroom that wasn’t mine or the hotel’s. There was not enough parking in the lot at night. Peeling plaster near the shower head. The worst $240 a night room I’ve ever been in.
Erin
2 晚旅行
8/10
Staff was super friendly and helpful and any little issues were fixed very quickly. Location was perfect for visiting Humboldt redwoods and pretty river walk right next to the hotel. Kids loved indoor pool and hot tub as well as breakfast. Room was also bigger than expected- overall a great value for a family trip!
Anne
2 晚家庭旅遊
2/10
Worst experience ever. We stay at at least 4-5 hotels a month. We have a special needs child. At about 5 pm a family checked in above us. We immediately heard what sounded like someone coming thru the ceiling. this continued for 30 minutes straight with no.break until i ultimately called the front desk for this to be addressed. We were told nothing would happen as this was not quiet.hours. we ultimately left to come back at 930 pm to settle in for bed before we would wake next am to take our almost 4 hour drive back to the bay. We listened to continuous pounding until 10pm where i physically walked to front desk and pleaded for this to again be taken care of. We got 3-4 hours asleep until about 0500 when the pounding and slamming started again. I waited 15 minutes before calling front deskand being told. "I will ask them to quiet down." I explained there are quiet hours and this isabsolutely unacceptable. the front desk man was short and rude and acted.like i was inconveniencing them by asking him to do his job. After another 45 minutes with no relief and continous pounding and slamming our family was all awake. I again called and asked that we get a.refund and a call from the manager immediately. INothing was done once again. We had to pack up and leave at 0645am without sleep to drive 4 hours back home to actually be in a safe and quiet environment for us. We expect a refund and a call to discuss this matter by management. RIDICULOUS AND UUNACCEPTABLE.
Tamara
2 晚家庭旅遊
8/10
Breakfast was mediocre.
Thomas
1 晚浪漫之旅
10/10
Will stay again. Clean, quiet, nice breakfast and location. Rooms are nice sized.
Kyia
2 晚旅行
10/10
fred
4 晚商務旅行
10/10
great visit with friends. very quiet & comfortable
Heidi
1 晚好友同遊
6/10
Was in the coreect location for the road trip
Samuel
1 晚旅行
8/10
Karl
3 晚旅行
10/10
The receptionist was very helpful
daniel
1 晚旅行
10/10
Amy
1 晚旅行
8/10
The Toilet paper holder and the closet door were both broken when we checked in but didn’t affect our overall stay. The room was very clean. Friendly staff, quiet convenient.
Noah
1 晚浪漫之旅
10/10
the room is clean, the staff was courteous.
Jui-Lin
1 晚家庭旅遊
10/10
Astrid
1 晚旅行
10/10
Clean and good service.
Flavia
1 晚浪漫之旅
10/10
Overall good trip, clean rooms and friendly staff.
Jenna
1 晚家庭旅遊
8/10
Deena
2 晚家庭旅遊
6/10
The facility is a bit dated and our room needed updating (worn furniture and bed). The room had a funky smell made worse when we turned on the air conditioner so maybe a filter change needed. The included breakfast, breakfast staff, and front-desk staff were very good
Christine
1 晚旅行
10/10
Great place, but there’s nothing around it. It is clean, fast, and nice—as expected otherwise